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Cloud on the Ground What is and what’s in the Cloud (and why you should care). Fraame Client Forum 7 November 2011. 21 July 2010 - Version 1.0. Outline. Introduction and a fun story Some relevant research Cloud Computing 101 The FileVision Cloud. The Fun Story. Truth or Fiction?.
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Cloud on the GroundWhat is and what’s in the Cloud (and why you should care) Fraame Client Forum 7 November 2011 21 July 2010 - Version 1.0
Outline • Introduction and a fun story • Some relevant research • Cloud Computing 101 • The FileVision Cloud
Technological Disadvantage • Lack of or inability to acquire skilled personnel to drive the development and implementation of strategic IT • Tendency to allocate little in the way of fiscal resources to IT development ultimately preventing the large scale implementation of IT • Limited capacity for internal maintenance of systems that are implemented.
Our Research - Constraints • Organizational structure fluid, volunteer and stakeholder influenced • Leadership often transient and focussed on stakeholder management, not IT-savvy • Lack of appropriate performance management initiatives • Funding models tend to be specific and inhibit innovation • Presence of cultural barriers within the organization, esp. lack of digital literacy
The problem with technology • IT has no inherent value. Simply possessing it is of no benefit • Benefits arise when IT lets people do things differently, by being more effective in the use of information • Only business managers can trigger benefits. IT specialists cannot help you with this • The goal of any objective should be a positive outcome that delivers explicit benefits to the organisation • To be achieved, IT benefits must be actively and continuously managed, until achieved or abandoned
Systems not Technology Information systems are the means by which organisations and people, utilising information technologies, gather, process, store, use and disseminate information
A thought about budgets Cost Of IT AND IT is the product or service AND IT is part of the product or service AND Supports critical business decisions ? AND Supports critical business processes 6% Supports basic comms and data 3% Role of IT Hazel Jennings, Dale Jennings & Assoc
How many people here believe they completely understand the term “Cloud Computing”?
How many here have exclusively on-premises equipment i.e. non-Cloud?
The Big Picture • Early 19th century steam power • Late 19th century electric power • 20th Century power stations • Similar technical discussions • In hindsight, an inevitable evolution
Why “Cloud” Computing www.techday.co.nz
SoftwareApplication SaaS Gmail/Hotmail Salesforce Xero Google Apps Office 365 E-Tapestry Platform PaaS iPhone App Store Force Azure Infrastructure IaaS SOHO Internet Package Bandwidth & website Virtual Servers Storage Backup Concept Domestic Example Commercial Example High Capacity, High Reliability network Managed Data Centres (ideally level 3)
NIST Definition • On-demand self-service • Broad network access, variety of devices • Resource pooling, multi-tenanting • Rapid elasticity • Measured Service
Cloud Adoption Plans http://www.readwriteweb.com/cloud/2011/06/the-state-of-cloud-computing.php
Perceived Benefits http://www.readwriteweb.com/cloud/2011/06/the-state-of-cloud-computing.php
Deployment Preferences http://www.readwriteweb.com/cloud/2011/06/the-state-of-cloud-computing.php
Barriers • Expecting everything to be the same • Cost of bandwidth • Funding models • Trust • Constraints, e.g. data sovereignty, IRD
Other Worries • Can I get my data back? • At all? • In what format? • Hotel California? • What level of service will I get? • What level of service availability (if any)? • What performance capabilities of the software? • What level of support services will be provided? • Does the service provider offer service credits? • Where is my data? • Where is it located physically? (probably not in one place) • Is this controllable? • What are the jurisdictional issues? • What are the security issues • Who can access it and under what circumstances? • Does the provider even care?
Shift Happens 1938 world land-speed record 1940s transition to diesel begins 1964 bullet train
Features of FileVision Cloud • Secure, based on Microsoft technology • Local hosting, no issues with • Data Sovereignty • Health information privacy • Trusted provider with track record providing services to some of NZs largest brands
“... the relationship between our two organisations has strengthened to the point that we view Designertech as our "trusted IT partner" and regularly engage them to work with us on specific IT Infrastructure projects and on a consultancy basis” Craig Le Quesne General Manager, ICT Royal NZ Plunket Society