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Working in Sri Lanka

Working in Sri Lanka . Your French Informants: Vivian, Lauren, Ann. Basic Information. Location Capital Population Ethnic Make-up Currency. Weather. Tropical (wet and dry season) Humidity 80% year-round. Yala monsoon (May - September) Dry season (December- March). Flag.

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Working in Sri Lanka

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  1. Working in Sri Lanka Your French Informants: Vivian, Lauren, Ann

  2. Basic Information Location Capital Population Ethnic Make-up Currency

  3. Weather • Tropical (wet and dry season) • Humidity 80% year-round. • Yala monsoon (May - September) • Dry season (December- March)

  4. Flag

  5. Religion

  6. Everyday clothing • The sarong and Sari

  7. Cuisine

  8. Working in Sri Lanka • Working week • Salary • Greeting • Clothing • Language • Typical problems • How to improve your job opportunities

  9. Women in Work • Difficulty for women to enter the business world. • Low status, low skilled and low paying jobs. • Garment industry • Female unemployment rate 22% (double that of men)

  10. High V Low Context • Refer to styles of communication • Words do not convey whole messages • Example: U.S. translation system

  11. High v Low • Things may be left unsaid • Few words can convey a complex message • Word choices important • More explicit communication • Highly codified language • Value of word less important

  12. Determining Factors • Emotions in a close relationship • Directness of message • Use of Non-Verbal Communication • Use of digital/analogous language

  13. What does this mean for you? • East Asia (Sri Lanka included): non confrontational business • Building relationships > strict principled business codes • Company culture and networks

  14. Neutral Cultures • Tend to not display emotions overtly • Interactions with others are cool and detached • Discussion and negotiations are focused on topic • Showing too much emotion may detract from respectability

  15. Affective Cultures • Willing to reveal their feelings and thoughts • Warm and enthusiastic behaviour • Discussion and negotiations focused on people • Consider those from neutral contexts as cold or less important

  16. Source: adapted from Trompenaars and Hampden-Turner (2005)

  17. Sri Lankan Environment • Public displays of emotion are frowned upon • Strict order of hierarchy – religious influences • Face integral to the reputation and honour of an individual or family

  18. What does this mean for the French? • Affective culture of France • Avoid debates and interruptions • Be aware of the spiritual influences that surround decision making • Decisions always made at the highest level

  19. DO you have what it takes? • Team player • Work/Life balance • Exhibit emotional and spiritual values • Workforce flexible and trainable • Loyalty and integrity • Friendly, easy going and fun loving

  20. SOURCES • http://www.immi.se/jicc/index.php/jicc/article/view/135/103 • http://academy.eurochambres.eu/upload/4b66b8228740e.pdf • http://web4.cs.ucl.ac.uk/uclic/people/n.berthouze/paper/IwC06.pdf • http://www.kwintessential.co.uk/resources/global-etiquette/srilanka.html • http://www.iptu.co.uk/content/srilanka_business_cult.asp • http://www.worldbusinessculture.com/French-Business-Communication-Style.html

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