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Living Lab Methodology for User Involvement

Living Lab Methodology for User Involvement. Anna Ståhlbröst Luleå University of Technology Botnia Living Labs. The World of Services. Requires new ways of working One size do not fit all! Requirements are hard to render for services The service requirements depend on the context

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Living Lab Methodology for User Involvement

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  1. Living Lab Methodology for User Involvement Anna Ståhlbröst Luleå University of Technology Botnia Living Labs

  2. The World of Services • Requires new ways of working • One size do not fit all! • Requirements are hard to render for services • The service requirements depend on the context • More thorough explanations are needed • Open up systems and give the control to the users • Design experiences for the users

  3. Who are the “User”? • Private persons • Voluntary contributors • Employees • Developers • …

  4. Living Lab Methodology - FormIT • Three cycles • Three phases • Three focus

  5. Living Lab Key-Principles • Openness • Realism • Influence • Value • Sustainability

  6. Experiences from Real-World User Experiments • Encourage usage of available resources • Creates engaged and cooperative users • Renders ideas for future development • Increases the possibility of meeting user needs • Diffusion of innovation stimulates innovation adoption • Stimulates changes in peoples behaviour • Strengthens companies competitiveness and innovativeness

  7. Thank you for your attention! anna.stahlbrost@ltu.se

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