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Conflict Resolution

Conflict Resolution . Cynthia Stong IMECE November 2013 stongc@asme.org. Today. Avoiding conflict Clear expectations Working with conflict Building trust Understanding each other Having honest conversations Removing conflict. Avoiding conflict. Avoiding conflict. PLAN. Agenda.

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Conflict Resolution

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  1. Conflict Resolution Cynthia Stong IMECE November 2013 stongc@asme.org

  2. Today Avoiding conflict Clear expectations Working with conflict Building trust Understanding each other Having honest conversations Removing conflict

  3. Avoiding conflict

  4. Avoiding conflict PLAN Agenda Goals http://ctb.ku.eduhttp://www.ku.edu Community Toolbox Money Watch/ April 9, 2007 How to run an Effective Meeting

  5. Avoiding conflict Logistics Setting up your meeting http://ctb.ku.eduhttp://www.ku.edu Community Toolbox Money Watch/ April 9, 2007 How to run an Effective Meeting

  6. Avoiding conflict Run the meeting Chairing Facilitating http://ctb.ku.eduhttp://www.ku.edu Community Toolbox Money Watch/ April 9, 2007 How to run an Effective Meeting

  7. Avoiding conflict Follow up After the meeting ends http://ctb.ku.eduhttp://www.ku.edu Community Toolbox Money Watch/ April 9, 2007 How to run an Effective Meeting

  8. Working with conflict “Decisions are not made based on facts alone; they are influenced by relationships.” Lessons Learned from Messy Leadership by Susan Mazza

  9. Working with conflict TRUST

  10. Working with conflict Practice TRUST Building Dialogic Leadership by Ray Ellis

  11. Working with conflict Find two people you don’t know Pull your chairs together to form a triangle Sit straight, knees almost touching Dialogic Leadership by Ray Ellis

  12. Working with conflict Take 10 minutes to discuss the following: Share examples of when you felt safe in a meeting – safe enough to share something that could be controversial Dialogic Leadership by Ray Ellis

  13. Working with conflict As a group, share what happened during that conversation… Dialogic Leadership by Ray Ellis

  14. Working with conflict UNDERSTANDING EACH OTHER Lessons Learned from Messy Leadership by Susan Mazza

  15. Working with conflict HONEST CONVERSATIONS Lessons Learned from Messy Leadership by Susan Mazza

  16. Working with conflict Overcome your Fear of Conflict Overcome your Fear of Confrontation and Conflict by Rhonda Scharf

  17. Removing conflict Managing Conflict in Meetings by Mind Tools

  18. Remember…. Avoiding conflict Clear expectations Working with conflict Building trust Understanding each other Having honest conversations Removing conflict Take Your Team from Worst to First: Leadership Lessons from the Boston Red Sox by Jason Brick

  19. Thank you

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