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Nonverbal Communication

Nonverbal Communication. We are still learning: ways it affects people differences in ability to convey. differences in ability to understand. Why is our knowledge so incomplete ?. Predominant verbal orientation NVC used without awareness-natural. facial expression body build posture

debra-sutton
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Nonverbal Communication

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  1. Nonverbal Communication We are still learning: ways it affects people differences in ability to convey. differences in ability to understand

  2. Why is our knowledge so incomplete ? • Predominant verbal orientation • NVC used without awareness-natural. • facial expression • body build • posture • Research is complicated by a wide range of behaviors

  3. Admonishing a child • Displeasure in voice • disapproving facial expression • direct eye contact • threatening hand gesture • threatening body posture. There is a symphony of cues present. The number of channels presents barriers to its study

  4. How much does NVC Count? • A major determinant of meaning. • 65-75% of meaning from NVC • presently 93% from NVC • Richest source of info on emotions • feeling & emotions are more accurately exchanged • reliable and stable indicators of emotions • Are you Okay? • Verbal - redundant, repetitive & deceptive

  5. How much NVC counts (cont) • Relatively free of deception, distortion & control • rarely under our sustained conscious control • words distort, deceive, and conceal • trustworthy? E.G. Nixon Hill/Thomas hearings • NVC serves metacommunication function. • deeper level of efficient communication • e.g. parties / Carol Burnett • Most suitable vehicle for suggestion

  6. Language of NVC Kinesics (kinesiology) -body motion • Emblems - direct verbal translation (ok,good) • Illustrators-tied to speech-strength/vigor • Affect Displays-facial expressions • Regulators-control speaking/listening. • Adaptors-touching yourself

  7. Language (continued) • Physical Characteristics - body build,height • Haptics - Touching • Proxemics - comm through space. • intimate 0-18 inches • personal - 18 inches - 4 feet • social - 4-12 feet • public - 12 feet and beyond • Olfactics - com through smell

  8. Language (continued) • Chronemics - polychronism, monochronism • Artifactual - beauty aids,space, color,furniture,temperature • Paralanguage (vocalics) • voice - quality, pitch, rythym • vocal characterizers - laughing, crying, moaning, sighing • vocal segregates - “ah” “uhm”

  9. Haptics Research • What if there were no touch between people? • What if you added touch to certain situations?

  10. Importance of Touch • Signals Intimacy - quality of relationship • ritual touch vs non-ritual touch • Without Touch IPCO rlshps meaningless • sense of self connected to touch • Cultural and subcultural norms • Biological Roots - 18 sq ft of skin. • constant state of readiness • Most carefully guarded of all NVC behaviors

  11. Haptics research Originally shied away from because: • Seemed infrequent and spontaneous • Seemed private and inaccessible. • Difficult to research

  12. Research Started medically Spitz (1945) • studied infants rarely/briefly touched by nurses • mortality rate was extremely high. • RESULT: without effective stimulation from holding/stroking, human nature did not develop normally

  13. Harlow (1958) landmark research • Studied maternal deprivation in rhesus monkeys • scientifically proved need for physical contact (innate). • subsequent research showed contact, movement, handling were powerful forms of stimulus that enhanced neurological and emotional development in human infants

  14. Dr. Bresler - UCLA Pain Clinic • Prescribes 4 hugs a day • morning • lunch • evening. • before bed

  15. Dr. Harold Voth-Sr Pychiatrist - Menninger Foundation • Hugging can lift depression enabling the body’s immunization system to become tuned up. Hugging breathes fresh life into tired bodies and makes you feel younger and more vibrant. In the home hugging can strengthen relationships and significantly reduce tension.

  16. Leo Buscaglia - Ins Study • People who hug and kiss their partner before leaving for work: • live 5 years longer • ill and out of work less than 50% of the time • fewer auto accidents

  17. Helen Colton - The Joy of Touching • Hemoglobin in blood increases significantly when you are touched, fondled, and hugged. If you want to be healthy, you must touch!

  18. Haptic gender patternsSuccessful NVC: Dale Leathers • Cross-sex touch more frequent than same sex touch • Females more likely to be recipients of touch than males • Touch between females more frequent than touch between males. • Females more frequently touch children than males

  19. Female - Male InteractionInterruptus • Women are frequently interrupted by men • Women are often silent for long periods after being interrupted • Women are often prevented from being interrupted by men’s “uhms” & “Hmms”. • Unusual for a women to protest being interrupted

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