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What is Communication?. Communication. The process of sending and receiving messages Must achieve understanding Whenever you are awake and in the presence of others, you are communicating!. The Communication Model. Message. Reciever. Sender. Feedback. Vocabulary.
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Communication • The process of sending and receiving messages • Must achieve understanding • Whenever you are awake and in the presence of others, you are communicating!
The Communication Model Message Reciever Sender Feedback
Vocabulary • Sender: transmits the message • Speaker, author, artist, etc • Encode: The sender decides how to transmit the message • Message: what is sent or said • Words, body language, symbols, etc
More Vocab • Receiver: intercepts, decodes, & interprets the message. Sends feedback • Decode: The receiver translates the message • Feedback: reaction to the message to show understanding
Types of Communication • Interpersonal: between two or more people • Intrapersonal: inward - “talking” to yourself • Group Discussions: 3 or more people with a common task • Public Communication: communicating with an audience • Mass Communication: communicating with a large number of “listeners” • Newspapers, radio, tv, magazines, Internet
Barriers to Communication • Barrier: Also called “noise” is any obstacle that gets in the way of effective communication • Attitudinal: “I don’t like what we are talking about” • Social: “This person is not one of my friends” • Educational: “I am too smart to listen to this guy” • Cultural: “This person is not like me at all” • Environmental: “It is too cold in here”
Message Reciever Sender Noise Feedback