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CHALLENGES AND OPPORTUNITIES FOR THE DUTCH CARIBBEAN INSURANCE INDUSTRY : The 4 – C perspective. Dr. Richeline C. Martina-Joe LLM 34 th Conference of the Insurance Association of the C aribbean June 2, 2014 Curaçao , Hilton Hotel. Shareholder’s expectations………. Business as usual.
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CHALLENGES AND OPPORTUNITIES FOR THE DUTCH CARIBBEAN INSURANCE INDUSTRY:The 4 – C perspective Dr. Richeline C. Martina-Joe LLM 34th Conference of the Insurance Association of the Caribbean June 2, 2014 Curaçao, Hilton Hotel
Business as usual Trigger of change Opportunities! • * Decreased market share • * Declining sales and/profits • * Leadership: good-better-best
Missed Opportunities* Shareholder interests * Priorities* Internal developments* Resources
Triggers of change from a 4 - C perspectiveCustomerCompetitionComplianceCost of doing business