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Comparison between the EQAVET Quality Cycle and the ISO 9001 and the EFQM Model

Comparison between the EQAVET Quality Cycle and the ISO 9001 and the EFQM Model. Information Seminar for National Reference Points Paris, September 27-28, 2012. Hungarian experience Katalin Molnar- Stadler. Innovative tools for quality improvement in the Hungarian VET sector.

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Comparison between the EQAVET Quality Cycle and the ISO 9001 and the EFQM Model

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  1. Comparison between the EQAVET Quality Cycle and the ISO 9001 and the EFQM Model Information Seminar for National Reference Points Paris, September 27-28, 2012 Hungarian experience Katalin Molnar-Stadler

  2. Innovative tools for quality improvement in the Hungarian VET sector • SA against the VET specific EFQM Model 1995-1999 • COMENIUS 2000 Quality Improvement Program for Public Education2000 – 2004 • QM models for implementation of a Partner-focused operation and a Total Quality Management System (COM I. and COM II.) • Hungarian Public Education Quality Award (KMD) 2002 • Accreditation System for Adult VET Providers 2002 • Development Program for Vocational Training Schools Phase I: 2003-2006, Phase II: 2006-2009 • Self-assessment Model for Vocational Schools (SZÖM) • Institutional Quality Management Programme (IMIP) 2004

  3. What do we have? COM II. ISO 9000 EFQM VET institution COM I. NMD KMD SZÖM BGR IMIP

  4. The common base Act Plan A P C D Check Do

  5. European developments in Quality Assurance of VET The VET Common Quality Assurance Framework (CQAF)The European Quality AssuranceReference Framework for VET (EQAVET)

  6. QUALITYASSURANCE CYCLE 1. Planning 4. Review 2. Implementation 3. Evaluation

  7. Planning Planning Review / Improvement Implemen-tation Methods, tools Review / Improvement Implementation Assessment, evaluation Assessment, Evaluation Use of the Quality Cycle on different levels

  8. Common quality criteria  QUALITY

  9. ISO 9001:2008 standard COMENIUS 2000 Institutional Model I. and II. Self-assessment Model for VET schools (SZÖM) Public Education Quality Award Model (KMD) Adult Training Accreditation System Legal requirements EQAVET as an integrating tool EQAVET

  10. Comparatory tables EQAVET as an integrating tool

  11. EQAVET as an integrating tool • Revealing the relationship between the different QA/QM approaches used by the VET provider helps • identifying the directions for further development / improvementof the OMS, • integrating the various QA/QM approaches. •  • One QA / QM system

  12. ISO 9001:2008 12

  13. RESULTS500 points ENABLERS500 points Leadership People Processes Products Services People Results Key Results Strategy Customer Results Innovation and Learning Partnerships and Resources Society Results EFQM MODEL EFQM 2010

  14. How to use the EQAVET indicative descriptors? It should be investigated: 1. What do the EQAVET indicative descriptors mean in the operation, QMS of the VET provider? 2. What the VET provider needs to do in order to make the EQAVET indicative descriptors valid in their operation, QMS? 3. How can the VET provider further develop / improve their QM systems in order to ensure its compliance with the EQAVET Framework? 4. How can the different QA /QM approaches (systems, models) be integrated?

  15. The structure of the EQAVETInstitutional Model

  16. How to use the EQAVET indicative descriptors? • Main steps • Step 1: Preparation • Look for the EQAVET Quality Criteria and indicative descriptors in your operation / quality management system. • Review of the QMS – Investigate the compliance of the operated system against EQAVET. • In your own QMS where can you give answer to the EQAVET Quality Criteria and indicative descriptors? • Is there a need for integrating the different approaches? •  • Comparatory tables

  17. EXAMPLE: Comparison of the EQAVET QCand the ISO 9001:2008

  18. EXAMPLE:Comparison of the EQAVET QC and the EFQM Model

  19. How to use the EQAVET indicative descriptors? • Step 2: Examination of the VET provider’s answers • to the indicative descriptors • Content-based evaluation of the institutional answers: check if the indicative descriptor in question is managed in a systematic and efficient way? • No answer or only partial answer exists to the indicative descriptor: identify what is needed for the appropriate operation in that particular field?

  20. How to use the EQAVET indicative descriptors? • Step 3: Further development / improvement of • the VET provider’s quality management • system • Designing improvement actions • for the professional criteria which are not (fully) met. • Implementation and evaluation of improvement actions.

  21. Thank you for your attention! katalin.stadler@t-online.hu

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