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Continuous Improvement in Management Accounting

24. C H A P T E R . Continuous Improvement in Management Accounting. Learning Objective 1. Explain the fundamentals of building a balanced scorecard. Define the Balanced Scorecard. Vision & Strategy. Describe the Balanced Scorecard Framework. Financial. Customer. Internal Process.

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Continuous Improvement in Management Accounting

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  1. 24 • C H A P T E R Continuous Improvement in Management Accounting

  2. Learning Objective 1 • Explain the fundamentals of building a balanced scorecard.

  3. Define the Balanced Scorecard

  4. Vision & Strategy Describe the Balanced Scorecard Framework Financial Customer Internal Process Learning/Growth

  5. What does leading measures of customers focus on?

  6. Performance Measures of Customer Satisfaction

  7. Performance Measures of Customer Satisfaction

  8. Performance Measures for Internal Processes

  9. List Performance Measures of Learning and Growth • Leading Performance Measures

  10. List Performance Measures of Learning and Growth • Leading Performance Measures

  11. List Performance Measures of Learning and Growth • Leading Performance Measures

  12. Describe Performance Measurement Linkages in a Balanced Scorecard

  13. Scorecard for a Biotechnology Firm

  14. Scorecard for a Biotechnology Firm

  15. Scorecard for a Biotechnology Firm

  16. Scorecard for a Biotechnology Firm

  17. Learning Objective 2 • Anticipate that both management accounting and financial accounting are poised for important changes.

  18. Describe the Future of Financial Accounting in Public Reports

  19. Managerial Accounting Chapter Ten Complete It ain't over 'til its over. Yogi Berra

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