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ADA COST SAVING PRACTICES OUTSIDE OF CALIFORNIA

ADA COST SAVING PRACTICES OUTSIDE OF CALIFORNIA. ELIGIBILITY CONTRACTING WITH TAXI RESPONSIBLE RIDER PREMIUM SERVICE WEB RESERVATION. TRIP BY TRIP ELIGIBILITY. PITTSBURGH,ACCESS Functional Assessment (Easter Seals) Individual In Nature Fact Based Consistency of Outcomes

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ADA COST SAVING PRACTICES OUTSIDE OF CALIFORNIA

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  1. ADA COST SAVING PRACTICES OUTSIDE OF CALIFORNIA ELIGIBILITY CONTRACTING WITH TAXI RESPONSIBLE RIDER PREMIUM SERVICE WEB RESERVATION

  2. TRIP BY TRIP ELIGIBILITY • PITTSBURGH,ACCESS • Functional Assessment (Easter Seals) • Individual In Nature • Fact Based • Consistency of Outcomes • Reasonable Person Standard • Due Process

  3. TRIP BY TRIP ELIGIBILITY • REPLICABILITY • Pennsylvania lottery system • Relatively small registration base • Low cost of living • Easter Seals assistance • CONTACT • Karen Hoesch – Manager • khoesch@accesstransys.com • 412-562-5351

  4. CONTRACTING WITH TAXI OPERATORS • DENVER, REGINAL TRANSPORTATION DISTRICT • Access a Cab program • Supplemental service- 600 trips/day • ADA eligibility • Fare; $2 + amount over $9 • Advance reservation 24 hr or less • Limited trips- four/day • Access a Ride-(RTD) $18/trip • Consumer choice- 3 cab companies

  5. CONTRACTING WITH TAXICAB OPERATORS • REPLICABILITY • Cooperative companies • Written scope of services • Vehicle, driver, operator requirements • Watch dog, monitoring is a must • CONTACT • Cal Marsella- General Manager • Cal.marsella@RTD-Denver.com • 303-299-2300

  6. RESPONSIBLE RIDER PROGRAM • REGIONAL TRANSPORTATION COMMISSION OF SOUTHERN NEVADA (LAS VEGAS) • Point system for late cancells & no-shows (1-5 points) in a 30 day period • 18 points/30 day trigger a suspension • Six month clean record earn free rides • Six year old program

  7. RESPONSIBLE RIDER PROGRAM • REPLICABILITY • Reduction in service abuse • No-shows reduced in half • 3000 – 4000 trips/day • Customers love it • CONTACT • Kenny Rodriguez, Customer Service Mgr. • rodriguezk@rtcsnv.com • 702-676-1523

  8. KING COUNTY ORDINANCE • KING COUNTY WASHINGTON (SEATTLE METRO) • Modification to paratransit service • Establishing a basic ADA service • Establishing a King County Metro community service • Encourages coordination within the community • Matches travel needs with mobility options

  9. KING COUNTY ORDINANCE • REPLICABILITY • Advance reservations up to 7 days • Involvement of public & private agencies to share the cost of service delivery • Clearly define scope of services • CONTACT • Park Woodworth • Park.woodworth@kingcounty.gov • 206-263-4494

  10. ON- LINE WEB BOOKING • WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY (WMATA) • Metro- access customers who are internet savvy • Book a ride or cancel a trip • ID & password to log in • Standard & accessible web booking site

  11. ON-LINE WEB BOOKING • REPLICABILITY • Convenient • Confirm or cancel trips anytime • Efficient- less work for the reservationists • CONTACT • Salene Dalton-Kumins Manager, Eligibility • skumins@wmata.com • 301-562-4552

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