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Reading Body Language. Non verbal communication, or body language. “First Impressions”. “A picture is worth a thousand words.”
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Reading Body Language Non verbal communication, or body language
“First Impressions” • “A picture is worth a thousand words.” The picture “you” create will have great influence. Most impressions are formed within the first 7 seconds of meeting someone. Early judgment is based strictly on appearance. Furthermore, studies reveal that employers consistently ask the question, “does the individual look right for the job?”
“Psychology Today” • 7% is conveyed by words • 38% by vocal tones • 55% by facial and body expression Reading body language is an important skill!
First Impressions Positive gestures create impressions.
“Acceptance” • Hand to chest • Open arms and hands • Touching gestures • Moving closer, one to another • Preening
“Confidence” • Steepling • Hand behind back authority position • Back stiffened • Hands in coat pockets with thumbs out • Hands on lapels of coat
“Expectancy” • Rubbing palms • Jingling money openly • Crossed fingers • Moving closer
Cooperation, readiness, openness • Open hands • Hands on hips • Sitting on edge of chair • Arms spread, gripping edge of table or desk • Moving closer • Hand to face gestures
“Evaluation” • Head tilted • Stroking chin • Peering over glasses • Taking glasses off and, and cleaning • Putting eye glass ear piece in mouth • Getting up from table and walking around • Putting hand to bridge of nose
“Reassurance” • Touching • Chewing pen or pencil • Rubbing over thumb • Hands in pockets
“Your Appearance” • Good personal hygiene • Tasteful clothing • Clean, sharp, and ironed • Coordinated • Limited accessories
“Eye Contact” • Steady • Relaxed • About 5 seconds
“Your Smile” • Relaxed and sincere • Slightly open • Use all facial muscles
“Eyes” • Communicate more than any other part of the human anatomy. Staring or gazing can create pressure and tension. Maintained eye contact can show if a person is trustworthy, sincere or caring.
“Your handshake” • Dry • Firm • Maintain eye contact
“What to Avoid” • Playing with your hair • Crossing your arms • Fidgeting, foot tapping • Touching your face
“The Secret Language of Success” David Lewis, author and psychologist
It only takes a few seconds to make lasting first impressions.
“Manage your impression” • Practice good posture • Shape up • Demonstrate self-control • Banish negative thoughts • Be conscious of your body language (look alert, interested, pleasant)
Non-Verbal Behavior Let’s observe…… What “impression” do you formulate?
The answer? Confidence!
The answer? Boredom!
The answer? Defensiveness
The answer? Dejection
The answer? Rejection, doubt, lying
The answer? Anger, frustration, apprehension
Rubbing hands? The answer…… Anticipation
The answer? Confidence, superiority
The answer? Impatience
The answer? Interest!
Social Skills • Work on vocal cues, space, and gestures. When you interact socially you develop listening and observation skills. • This is a great opportunity to practice “first impressions” and good body language.
If you want to win someone over a good rule of thumb is to mirror his or her body language.
Communication Begins with a First Impression
Every relationship whether personal or business starts with a first impression. Remember, the right body language and conversation takes just seconds to set the stage for a winning impression.
What do YOU see? Dogs communicate with nearly every part of their bodies.Can you read these dogs' body language? Look at eyes, ears, lips, posture, etc.