AIM - Article Information Management

1. AIM - Article Information Management Kick-off / Training Session

2. GENERAL HOUSEKEEPING • To ensure everyone is able to hear clearly; participants are in ‘listen only’ mode to minimize background noise • If you do have questions, please use the chatbot • Typically at top right hand side of your screen • Raise your hand if you have lost audio or visual connection • Please log your questions • We will answer them at the end of the session • If we run out of time we will respond via email after the session

3. AGENDA • Overview – Welcome to AIM • High-level Process & Workflow • Key Concepts • 3 Key Data Elements – Core Data, Digital Assets, Category Specific Attributes • ‘Batch’ and ‘Batch Article ID’ • Portal Navigation • Submitting the 3 Key Data Elements • Digital Asset Submission • Core Data : directly through the portal OR via excel template • Category Specific Attributes • Pre-Submission vs Post-Submission Errors • Tracking Statuses

4. AIM is a multi-Year roadmapto introduce consistent processes and tools to manage article data and accelerate speed to market • Current State : • - Multiple tools & spreadsheets • - Manual processes; inaccurate data • - Limited visibility of onboarding status 2019 : Article Onboarding - Domestic and Cross-border - Store and online articles • Future State: • - Web-based portal : • - data and digital assets requested & validated upfront • - End to end workflow • - Automated set-up / maintenance • - Onboarding status dashboard

5. High Level Process & Workflow

6. AIM Work Flow Review & Enrichment Data/Digital Asset Submission Initiation Article Set-up

7. AIM Work Flow Review & Enrichment Data/Digital Asset Submission Initiation Article Set-up

8. AIM Work Flow Review & Enrichment Data/Digital Asset Submission Initiation Article Set-up

9. AIM Work Flow Review & Enrichment Data/Digital Asset Submission Initiation Article Set-up

10. KEY CONCEPTS : The 3 Key Article Data Components Core Data Digital Assets Category Specific Attributes

11. Core Data • Some examples of core data include : UPC/GTIN, article description (EN / FR), dimensions and weight. These are just a few examples. UPC: 776069981979 43lbs 30 x 26 x16 inches Corliving Workspace Executive Office Chair in Caramel Brown Leatherette

12. Core Data • Core data also includes Online Category Attributes, which establishes the department search criteria for the online article listing, like this: Home / Furniture / Home Office Furniture / Office Chairs

13. Digital Assets Digital Assets support the online sale of an article, such as images or instructions for customers to download. During the core data entry, asset file names must be provided to associate the data and images to the article when it is published online. Office_chair.jpg Office_chair.jpg

14. Category Specific Attributes Category Specific Attributes are specific characteristics of the article that further enhance the online retail experience by helping customers narrow their search.

15. 3 Key Article Data Components All 3 key article data components are critical in the article creation process. Core Data Digital Assets Category Specific Attributes

16. KEY CONCEPTS : Batch ID and Batch Article ID

17. Batch ID and Batch Article ID 12676-0001 To onboard articles in AIM, a Batch is created with a defined article count and assigned a Batch ID. 12676-0002 • A Batch Article ID will also be created within the batch. The number of IDS is dependent on the article count. • In this example, the batch was created with article count of 4. BATCH 12676 12676-0003 12676-0004

18. Batch ID The Batch ID is a unique identifier throughout the entire onboarding workflow. BATCH BATCH 12676 12676 12676

19. Batch Article IDs 12676-0001 Data and digital assets can be entered for an individual, multiple or all Batch Article ID(s). Note that an individual or multiple Batch Article ID(s), can be submittedindependently of the other Batch Article IDs. 12676-0002 12676-0003 12676-0004 12676-0002 12676-0003 12676-0004 • 12676-0001

20. KEY CONCEPTS : Portal Navigation

21. Accessing the Portal

22. To Do Dashboard Once you access the AIM portal, you will land on the Article Onboarding To Do screen. To start working on a batch, select the Vendor Input box. Number of batch article ids

23. Vendor Input– Article Onboarding To Do Locate batch ID using filter

24. Entering Data Directly into AIM Portal (“UI”) Data Can be entered directly into the portal, which is in a grid view. “Jump Links”

25. Entering Data Through Excel Spreadsheet Templates Data Can be entered through excel template – download and upload capabilities :

26. Vendor Input– Article Onboarding Batch Summary

27. Training Resources You will be able to access training resources from multiple locations : - HD Link, Zendesk or within the portal. - “AIM2LEARN” videos will provide you through instruction for each step of the process

28. Submitting the 3 Key Data Elements What is the Workflow?

29. AIM Work Flow : Initiation Initiation Data/Digital Asset Submission Review & Enrichment Article Set-up

30. Batch Invitation Box.com to upload digital assets Jonathan Doe Jonathan Doe

31. Submitting the 3 Key Data Elements Digital Asset Submission What is the Workflow?

32. AIM Work Flow : Data / Digital Asset Submission Initiation Data/Digital Asset Submission Review & Enrichment Article Set-up

33. Uploading Digital Assets (Images) Create a Box.com account before uploading digital assets

34. Uploading Digital Assets (Images) • Upload digital assets ( e.g. Images, PDFs, etc.) to BOX.com; • Digital assets will be validated ( file format, pixel, etc.) and you will be notified at submission if any assets do not pass validation.

35. Submitting the 3 Key Data Elements Core Data What is the Workflow?

36. Entering Core Data Core Data can be entered : a) directly through the portal b) through the excel template downloaded from AIM

37. Core Data – Data Entry Validations Onscreen Validation Data Entry Validation

38. Core Data : Excel Download / Upload You will have the ability to ‘Download All’ OR Specific lines; ‘Download Selected’

39. Core Data : Excel Upload For regular batches

40. Core Data : Excel Upload Uploading of large batches, best practice is to automatically submit

41. Core Data – Excel Upload Validations

42. Submitting the 3 Key Data Elements Category Specific Attributes What is the Workflow?

43. Category Specific Attribute Template

44. Submitting the 3 Key Data Elements Batch / Article Submission Steps What is the Workflow?

45. Submitting Batch / Batch Article ID(s) Now that all the applicable data has been entered, it’s time to have it reviewed and validated. Don’t forget to ‘Save’ and ‘Validate’ first. Once your certain that all of the information is correct, click the Submit button. Entering Category Specific Attributes

46. Batch / Batch Article ID(s) Successful Submission ! The green banner notification shows that your article data has successfully been submitted for review. Please note : once successfully Submitted, the data is locked and you won’t be able to make any changes.

47. Pre-Submission Errors What is the Workflow?

48. Pre-Submission Errors Once you’ve entered data and uploaded images : - Save - Validate ( fix any errors ) - Submit. You won’t be able to submit for review if there are errors outstanding. If you click Submit and you haven’t fixed all the errors, you’ll receive a red banner notification and the red icon will appear under the Notifications column. Entering Data on the AIM Portal

49. “Pre-Submission Errors” If Errors are not correct prior to submission, AIM will notify you that there errors must be resolved :

50. Post-Submission Errors What is the Workflow?