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Check Sheet Implementation

Check Sheet Implementation. Utilizing Check Sheets to Improve Quality. Contents. Check Sheets Defined Brainstorming Exercise Creating Check Sheets How they work Benefits/Problems Real World Example Practice Exercise. Check Sheets Defined. What is a check sheet?

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Check Sheet Implementation

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  1. Check Sheet Implementation Utilizing Check Sheets to Improve Quality

  2. Contents • Check Sheets Defined • Brainstorming Exercise • Creating Check Sheets • How they work Benefits/Problems • Real World Example • Practice Exercise

  3. Check Sheets Defined • What is a check sheet? • A basic tool for monitoring quality improvement processes • A simple data collection device • There are two varieties of check sheets • Tabular Example • Schematic Example1

  4. Check Sheets Defined • Common Types • Distribution Check Sheets • Used to collect data in order to determine how a variable is dispersed within an area of possible occurrences • Location Check Sheets • Highlights the physical location of a problem/defect in order to improve quality • They may also utilize visual(schematic) drawings of areas in order to record where problems are occurring

  5. Check Sheets Defined • Common Types, Continued • Cause Check Sheets • Used to keep track of how often a problem happens or records the cause to a certain problem. • Classification Check Sheets • Used to keep track of the frequency of major classifications involving the delivery of products or services

  6. Optional Brainstorming Exercise • Creating a Check Sheet • In groups of three to five people, brainstorm a simple process, which can be internal or external of the organization, and create a list of questions that should be answered by the check sheet process.

  7. Creating Check Sheets • Step One • Identify the question • Develop and understand the question(s) that need to be answered before the data collection process • Step Two • Identify potential problem areas • Outline the production process • Figure out the potential processes that could be causing defects • Get employees involved who know the processes well

  8. Creating Check Sheets • Step Three • Tracking problems/defects • Construct a tabular or schematic diagram in order to track problems in production processes • Step Four • Recording problems/defects • Physically record every instance that a problem/defect is encountered

  9. Benefits • Efficiency/Speed • Systematic and Organized • Ease of use/Simplicity • Can be used in conjunction with other charts and diagrams for a more in depth analysis

  10. Problems • Data Inaccuracies • Check Sheet Biases • Exclusion • Interaction • Perception • Operational • Nonresponse • Estimation

  11. Real World Example • Mitsubishi Motors • http://www.mitsubishi-motors.co.jp/inter/NEWS/0010-03/n001020.html • Mitsubishi motors has defects in several car models and they use check sheets to track the defects in order to improve their production processes • The check sheet link is • http://www.mitsubishi-motors.co.jp/inter/NEWS/0010-03/n010215a.html

  12. Check Sheet Exercise • Creating a Check Sheet • In groups of three to five people, choose a simple process, which can be internal or external of your organization, and create a check sheet that would seem most appropriate for the process you chose. • The design of the check sheet is to be determined by the group. • Refer to previous examples for ideas of how or where to begin if necessary. • Paper clip experiment

  13. Summary • Check Sheets should be easy to use • Since data is gathered quickly, simplicity reduces margin for error. • As a rule of thumb, keep it simple • Only record relevant data • Use Check Sheets for quick analysis • Do not try to make general assumptions from data that is collected. In order for a more detailed analysis, data needs to be grouped by region, machine, process, etc. and should be used in conjunction with other quality tools.

  14. Bibliography • Sources for more information • Quality Progress Magazine • An excellent source for just about any quality related issue you can think of, there are many great articles that are available in past issues that continue to be used by modern organizations as well as many new ideas for quality improvement • www.qualityamerica.com • Contains training, software and other information as well as an online store for many quality improvement devices • www.freequality.org • Free website for many quality training and improvement sources

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