Electronic Invoicing S ervices

1. Electronic Invoicing Services

2. e-Invoicing worldwide Our Company is the leader providing electronic invoicing solutions since 2003 in Latin American countries, and some of them are the worldwide leaders in e-Invoicing: Chile, Brazil, México, Argentina, Costa Rica, Colombia, Uruguay, Peru and Ecuador.

3. About Signature South Consulting Signature South Consulting (SSC) is the leading company in Latin America providing solutions of electronic documents exchange, using Digital Certificates, including Electronic Invoices, based on existing regulations of local Tax Authorities. The company was founded in Chile in 2001, and Chile was the first country in Latin America to adopt Electronic Invoicing. We have compliant electronic invoicing solutions for: Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, México, Peru and Uruguay.

4. Our Corporate Structure Corporate Offices Shared Services Center Santiago, Chile. San José, Costa Rica Software Factory Global Support Partners (VAR) More than 50 partners (Value Added Resellers) certified to sell, implement and give support to our solutions. A Software Factory located in Costa Rica and Chile. We work under the Scrum development framework methodology. We have a trilingual (English, Spanish & Portuguese) 24/7 local support team available for our costumers around the globe.

5. Electronic Invoicing Global Reference More than 10 years of experience. More than 3.000 companies generating and receiving their compliant electronic invoices. More than 1.500.000 documents issued and received daily with our electronic invoicing solutions. FacturaciónElectrónica, TransformaciónTributaria y EmpresarialInteligente… The book that allow us sharing our knowledge with costumers, partners, tax authorities and also… with competitors.

6. Commitment with worldwide best practices of e-invoicing Our Company is very committed with worldwide development of e-invoicing and its best practices, and in 2014 we have been invited as speakers to the event “Facilitating Trade in a Digital Economy” at International Chamber of Commerce (ICC) in Geneva, where we shared our cross-bordering experiences about electronic invoicing in Latin American countries.

7. Strategic Partners Signature South Consulting is a Microsoft Gold Partner of Microsoft with many recognitions like: • 2012 Microsoft Latin America Windows Azure ISV Partner of the Year Award. • 2012 Microsoft Latin America ISV/Software Solutions Partner of the Year Award. • 2011 Microsoft Country Partner of the Year Award. • 2009 Microsoft Latin America ISV/Software Solutions Award.

8. Strategic Partners

9. Strategic Partners All SSC electronic invoicing solutions are connected to Gosocket, a B2b electronic invoicing business network that allows companies of all types and sizes to do businesses in a more effective and collaborative way.

10. Some Latin American References Consumer Goods Pharmaceutical Financial Oil & Gas Logistic Insurance Others Others

11. Electronic Invoicing – Solution & Project

12. Latin America Electronic Invoicing Models Overview More info in: www.southconsulting.com

13. e-Invoicing model of Chile • First Latin American country that implemented an electronic invoicing model. • Began in 2002, driven by the Chilean Tax Authority “SII” (Servicio de ImpuestosInternos). • The electronic invoices (DTE) must be generated in a specific XML format, regulated by the tax authority. • All electronic invoices must be digitally signed using the digital certificates issued by Certification Authorities. • Each electronic invoice must be validated on-line through the tax authority platform using the web services provided for that purpose. • Companies must generate graphic representations for each electronic invoice, for example in PDF format. It’s mandatory to add a PDF417 bar code containing some of the invoice information. • All the sent and received electronic invoices must be storage for at least five years. • All the related info can be found in the SII web page: https://palena.sii.cl/dte/menu.html

14. e-Invoicing model of Chile (Signature SaaS) TAX AUTHORITY (SII) Signature Cloud BUYER SUPPLIER

15. e-Invoicing model of Mexico • Second Latin American country that implemented an electronic invoicing model. • Began in 2005, driven by the Mexican Tax Authority “SAT” (Servicio de AdministraciónTributaria). • The electronic invoices (CFD) must be generated in an specific XML format, regulated by the tax authority. • All electronic invoices must be digitally signed using the digital certificates issued by the tax authority. • Each electronic invoice must be validated on-line through private platforms (PAC) certified by the tax authority. • Companies must generate graphic representations for each electronic invoice, for example in PDF format. It’s mandatory to add a QR barcode containing the a special hash (“original chain”). • There is a zone in the CFD called “Adenda”, in which companies can add the business information required by some large buyers. • Since January 2010, is mandatory that Mexican companies generates electronic invoices. • All the sent and received electronic invoices must be storage for at least five years. • All the related info can be found in the SAT web page: http://www.sat.gob.mx/sitio_internet/asistencia_contribuyente/principiantes/comprobantes_fiscales/66_19339.html

16. e-Invoicing model of Mexico (Signature SaaS) AUTHORIZED CERTIFYING PROVIDER (PAC) TAX AUTHORITY (SAT) Signature Cloud BUYER SUPPLIER

17. e-Invoicing model of Brazil • Third Latin American country that implemented an electronic invoicing model. • Began in 2005, driven by the Brazilian Tax Authority “SEFAZ” (Secretaría de Fazenda). • The electronic invoices (NF-e) must be generated in a specific XML format, with more than 400 fields, regulated by the tax authority. • All electronic invoices must be digitally signed using the digital certificates issued by Certification Authorities. • Each electronic invoice must be validated on-line (real-time) through the tax authority platform, using the web services provided for that purpose. • Companies must generate graphic representations for each electronic invoice, for example in PDF format. It’s mandatory to add a linear barcode containing the “Access Key of the NF-e”, generated using some NF-e information. • All the sent and received electronic invoices must be storage for at least five years. • All the related info can be found in the SEFAZ web page: http://www.nfe.fazenda.gov.br/portal/principal.aspx

18. e-Invoicing model of Brazil (Signature SaaS) TAX AUTHORITY (SEFAZ) (27 different platforms) Signature Cloud BUYER SUPPLIER

19. e-Invoicing model of Argentina • Began in 2006, driven by the Argentina’s Tax Authority “AFIP” (Administración Federal de IngresosPúblicos). • The electronic invoice (CFD) format is not defined by the tax authority. SSC suggest to its clients to use a XML format based on the best Latin American practices of e-invoicing. • The companies must get a digital certificate but not for signing the electronic invoices, but for the communication with AFIP platform through the internet, to get an authorization code named CAE (Código de Autorización de Emisión) that needs to be used to create the graphic representation of the CFD. • AFIP doesn’t validate the electronic invoices. • All the sent and received electronic invoices must be storage for at least five years. • All the related info can be found in the AFIP web page: http://www.afip.gov.ar

20. e-Invoicing model of Argentina (Signature SaaS) TAX AUTHORITY (AFIP) Signature Cloud BUYER SUPPLIER

21. e-Invoicing model of Costa Rica • Began in 2007, driven by the Costa Rican Tax Authority “DGT” (Dirección General de TributaciónDirecta). • The electronic invoice must be generated in a specific XML format, regulated by the tax authority. • All electronic invoices must be digitally signed using digital certificates provided by Certification Authorities. • There is no any Tax Authority validation of the electronic invoices. • You can generate graphic representations for each electronic invoice, for example in PDF format. SSC recommends to its clients to add a PDF417 barcode containing some of the invoice information. • All the sent and received electronic invoices must be storage for at least five years. • All the related info can be found in the DGT web page: https://www.haciendadigital.go.cr

22. e-Invoicing model of Costa Rica (Signature SaaS) TAX AUTHORITY (DGT) Signature Cloud BUYER SUPPLIER

23. e-Invoicing model of Colombia • Began in 2009, driven by the Colombian Tax Authority “DIAN” (Dirección de Impuestos y AduanasNacionales). • The electronic invoice format is not defined by the tax authority. SSC suggest to its clients to use a XML format based on the best Latin American practices of e-invoicing. • It’s optional to digitally sign the electronic invoices, but each month the companies needs to generate a summary of their account payables and account receivables, which must be digitally signed with digital certificates issued by the tax authority. • Receivers must explicitly accept e-invoice reception, otherwise issuers can not invoice them electronically. • There is no any Tax Authority validation of the electronic invoices. • Solution providers must be certified ISO 9001. • All the sent and received electronic invoices must be storage for at least five years. • DIAN is launching a new e-invoicing model based on best practices implemented in Chile, Brazil and Mexico. • All the related info can be found in the DIAN web page: http://www.dian.gov.co/

24. Actual e-Invoicing model of Colombia (Signature SaaS) TAX AUTHORITY (DIAN) Signature Cloud BUYER SUPPLIER

25. Future e-Invoicing model of Colombia (Signature SaaS) TAX AUTHORITY (DIAN) Signature Cloud BUYER SUPPLIER

26. e-Invoicing model of Peru • Began in 2007, driven by the Peru Tax Authority “SUNAT” (SuperintendenciaNacional de Aduanas y AdministraciónTributaria). • The electronic invoice must be generated in a specific XML format, regulated by the tax authority. • All electronic invoices must be digitally signed using the digital certificates issued by Certification Authorities. • Each electronic invoice must be validated on-line through the tax authority platform using the web services provided for that purpose. • Once a month a summary of the account payables and account receivables must be sent and validated through the tax authority platform using the web services provided for that purpose. • Companies must generate graphic representations for each electronic invoice, for example in PDF format. It’s mandatory to add a barcode. • All the sent and received electronic invoices must be storage for at least five years. • All the related info can be found in the SUNAT web page: https://www.sunat.gob.pe

27. e-Invoicing model of Peru (Signature SaaS) TAX AUTHORITY (SUNAT) Signature Cloud BUYER SUPPLIER

28. e-Invoicing model of Uruguay • Began in 2011, driven by Tax Authority of Uruguay “DGI” (Dirección General Impositiva). • The electronic invoices must be generated in a specific XML format, regulated by the tax authority. • All electronic invoices must be digitally signed using digital certificates issued by Certification Authorities. • Each electronic invoice must be validated on-line through the tax authority platform using the web services provided for that purpose. • Companies must generate graphic representations for each electronic invoice, for example in PDF format. It’s mandatory to add a QR code containing some of the invoice information. • All the sent and received electronic invoices must be storage for at least five years. • All the related info can be found in the DGI web page: http://www.dgi.gob.uy

29. e-Invoicing model of Uruguay (Signature SaaS) TAX AUTHORITY (DGI) Signature Cloud BUYER SUPPLIER

30. e-Invoicing model of Ecuador • Began in 2012, driven by Tax Authority of Ecuador “SRI” (Servicio de RentasInternas). • The electronic invoices must be generated in a specific XML format, regulated by the tax authority. • All electronic invoices must be digitally signed using digital certificates issued by Certification Authorities. • Each electronic invoice must be validated on-line (real-time) through the tax authority platform using the web services provided for that purpose. • Companies must generate graphic representations for each electronic invoice, for example in PDF format. It’s mandatory to add a QR code containing some of the invoice information. • All the sent and received electronic invoices must be storage for at least five years. • All the related info can be found in the SRI web page: http://www.sri.gob.ec

31. e-Invoicing model of Ecuador (Signature SaaS) TAX AUTHORITY (SRI) Signature Cloud BUYER SUPPLIER

32. Centralized Implementation Model for Multinational Companies

33. SAT (Mexico) SEFAZ (Brazil) DIAN (Colombia) AFIP (Argentina) SUNAT (Peru) DGI (Uruguay) SRI (Ecuador) SII (Chile) Hacienda (Costa Rica) Signature xDoc sends e-invoices to Signature Cloud where they are stored and also validated at each Tax Authority platform, getting back the returning information. PAC When reprinting is needed, users just login into Signature Cloud portal to download PDF representation of e-invoices. Client creates a unique XML file for all countries, containing all the invoicing information, to Signature xDoc installed at Client’s facilities. Signature xDoc can optionally download resulting XML files for additional storage at Client facilities. e-invoices are signed using Client’s digital certificates (stored internally) to comply with each regulation. Signature Cloud e-invoices are printed automatically (before validation), using Signature xDoc printing rules and in compliance with each regulation, allowing Client to proceed with shipping process to Buyers. BUYER Signature xDoc creates e-invoices in the specific format required for each Tax Authority. SUPPLIER

34. Implementation Process

35. Regional Implementation Process • Regional projects (involves more than one County), are handled by our Regional Consulting Team, who works directly with all local teams in each country in order to have better and more effective roll-out using the first experiences of implementation as a guide for a better overall process. • To ensure an effective quality in Latin America, SSC certified its implementation process in ISO 9001:2008.

36. Obtaining Digital Certificates Required Certification Process Enrollment at the Tax Authority Impact Analysis Gap Analysis Development of integration interfaces Adjustments to the invoicing system Installation & Configuration Mapping of XML information Designing of Printing Templates End-to-End Testing Signature configuration Technical and Functional Training Parallel e-invoices generation Testing & Training Performance Testing Go-live & Project End Writing Case Study Adjustments Go live Implementation Methodology

37. Additional Services & Service Level Agreement

38. Regional Support Services Signature has three call centers for customer support in Latin America. The second level support is given by the consultants in each country where we have local operations. Chile – Call center for customer support in Spanish. Costa Rica – Call center for customer support in Spanish and English. Brazil – Call center for customer support in Portuguese.

39. Support Services Map

40. Service Level Agreement Once an issue is reported to our call center, the Support Consultant solve it considering the following priority criteria: (*) Every customer must have an external environment up to date and considering ITIL practices so SSC can assure this SLAs.

41. Microsoft Azure Our strategy adopting a new concept of Cloud Computing

42. Microsoft Azure Platform We adopted Microsoft Azure to obtain: • On-demand Scalability for our increasingly transaction platform. • High Availability(99,95%), including a replication process of most critical components, which is very important for our Business Continuity Plan. • High standards in Security (ISO/IEC 27001:2005). • Special Servicesfor mobile devices, social networks, electronic payments, and others; with a high level of security. • Easy access to information based on a modern storage technology, letting users to have quick search in their databases even in operations with high level of transactions.

43. CDN Caching Integration HPC Business analytics Media Commerce Identity & security Compute Data management Networking Cloud services VMs Websites Connect Virtual network Blob SQL database noSQL database Traffic manager Global Physical Infrastructure servers/network/datacenters Automated Managed resources Usage based Elastic

44. Windows Azure Data Centers North America Region Europe Region Asia Pacific Region North Central US South Central US Western Europe South East Asia Northern Europe East Asia • 8 datacenters across 3 continents, 24 CD Nodes Simply select your data center of choice when deploying an application

45. Gosocket A value added service for our clients ecosystem

46. We solve this basic but also very critical problem for companies, with Gosocket, based on electronic invoices’ exchange. Gosocket allows companies of all sizes and types, to exchange electronic invoices at no cost, improving their business relationships. But they also need to receive thousands of electronic invoices coming from their providers. In Latin American countries, large companies need to send electronic invoices to their clients in a digital way.

47. Gosocket in 3 minutes!