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Mobile Services for Libraries

Mobile Services for Libraries. Sarah Houghton-Jan Digital Futures Manager, San Jose Public Library Author, LibrarianInBlack.net. why mobile?. 80% of Americans adults own a cell phone By 2015 U.S. ownership of smart phones will be 162 million - 2/3 of all mobile handsets 43% own MP3 players

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Mobile Services for Libraries

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  1. Mobile Services for Libraries • Sarah Houghton-Jan • Digital Futures Manager, San Jose Public Library • Author, LibrarianInBlack.net

  2. why mobile? • 80% of Americans adults own a cell phone • By 2015 U.S. ownership of smart phones will be 162 million - 2/3 of all mobile handsets • 43% own MP3 players • 5 million iPads sold (+ watch Android tablets)

  3. Jolie O’Dell, Mashable, on the Morgan Stanley study: http://mashable.com/2010/04/13/mobile-web-stats/

  4. the great debate:mobile sites vs. apps

  5. 10 steps to mobile supremacy

  6. #1: your website • mobile-friendly? • W3C’s mobileOK Checker • mobile version of homepage (or site) • mobile services webpage

  7. is your website mobile-friendly?find out at W3C’s mobileOK Checker

  8. “Mobile Friendly Library Websites” by Fleur Helsingor @ UC Berkeley (http://www.lib.berkeley.edu/digicoll/libraryweb/mobile-websites.pdf)

  9. #2: your catalog • test catalog’s mobile friendliness • PASS - SOPAC, Evergreen, Koha • FAIL - Innovative, Voyager, SirsiDynix • see a pattern?

  10. WorldCat (mobile app + mobile webpage)

  11. #3: databases • mobile apps and/or mobile-friendly pages • EBSCO (page) • Gale (app) • others • check with all vendors • watch for feature & functionality loss

  12. #4: ebooks • eAudioBook formats: MP3s/DRM-laden formats of death • eBook formats: PDF, Mobi • Overdrive eBook app • who missed the boat? • check with all vendors

  13. #5: reference • text messaging - AIM & Google Voice hacks, LibraryH3lp • Twitter - “send a question to @SanJoseLibrary”

  14. IM - free IM clients (Meebo, Trillian) + individual accounts (AIM, GoogleTalk)web chat - nope

  15. #6: social media • Facebook • many mobile FB apps • post updates, photos, video, & events • pages vs. groups

  16. Twitter • many more Twitter apps • post frequent updates

  17. #7: location-based services • Foursquare, Gowalla, Facebook Places • - entries, tips, trips, contests • augmented reality - Layar, Wikitude • - campus or library tours, local history tours

  18. #8: apps • Boopsie - customized mobile library application (San Jose Public Library) • custom iPhone or Android app (D.C. Public Library)

  19. #9: in-library mobile services • walk-in mobile message center (dok) • library mobile charging stations • library mobile media download stations

  20. #10: marketing mobile • market mobile with mobile • start an opt-in list for library texts • group texting app “textPlus” • buy ads in relevant apps (local, library-like) • contests for signing up, mayorships, etc.

  21. …inc. marketing staff • ensure mobile access to work systems • train staff on mobile access to library stuff • encourage staff use of mobile to do work • buy mobile devices for staff to use/train on

  22. 7 apps every librarian should know • WorldCat • Kindle/Nook • Google Translate • Foursquare • Evernote • IMDB • Yelp

  23. future challenges • devices • platforms • formats • digital rights management • standards

  24. questions & discussion • Sarah Houghton-Jan • web: LibrarianInBlack.net • Twitter: @TheLiB • Facebook: Facebook.com/LibrarianInBlack • email: LibrarianInBlack@gmail.com

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