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Workplace Readiness Skills and Professionalism in the Workplace. Marketing Co-Op. Ethical Behavior from “The Office”. http:// www.youtube.com/watch?v =vstg5c3c3g8&feature= related&safety_mode = true&persist_safety_mode =1&safe=active. Demonstrating Positive Work Ethic. Punctual arrival time
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Workplace Readiness Skills and Professionalism in the Workplace Marketing Co-Op
Ethical Behavior from “The Office” http://www.youtube.com/watch?v=vstg5c3c3g8&feature=related&safety_mode=true&persist_safety_mode=1&safe=active
Demonstrating Positive Work Ethic • Punctual arrival time • 10-15 minutes early • Consistent attendance • Willingly taking direction from your boss • Taking initiative • Doing things without being asked
Refer to Your Packet • “I’ll be a little late” • Every day, on time! • What employers think • I need a break! • Reality check! • The company’s point of view
Think. Pair. Share • Take 1 minute and write down a definition or as many words that describe the word integrity. • Now, take one minute and share your definition/words with a partner and come up with a partner definition • Let’s share as a class
Demonstrate Integrity • Using sick and personal days only when necessary • Your actions and behavior affect those around you • Exhibiting honesty and reliability
Ethical Behavior in the Workplace • What are the basic questions used by marketers to make ethical choices? • What are the effects of unethical behavior in business? • What ethical issues have been in the news recently? • Why is each important?
Demonstrating Teamwork Skills • Contributing success to your team of coworkers • Being a team player! • Assisting others for the greater good of the company • Asking for help when needed
Demonstrating Self-Representation Skills • Dressing appropriately • Professional and following dress code • Maintaining personal hygiene • Using manners and language suitable to the workplace • Try and limit too much personal information that might not be professional
Common Personal Attire Mistakes of Teens Girls Boys • Short skirts/shorts • Cleavage showing • Extreme heel height • Distracting Jewelry • Jeans (if not appropriate for job station) • Flip Flops • Heavy makeup • Tattoos • Facial Piercings • Poor Hygiene • Too much cologne • Oversized/too small clothing • White socks • Baggy pants • Boxers • Wrinkled clothing • Messy hair
Demonstrating Diversity Awareness • Working in a respectful and friendly manner with all customers and coworkers • Treating all with the same degree of respect • Respecting all cultural in the workplace • http://www.youtube.com/watch?v=BD1kPlH5xmo&safety_mode=true&persist_safety_mode=1&safe=active
What do you think? • What is meant by diversity? • Why is diversity important in the workplace? • How can a business ensure that there is diversity in the workplace? • How could moving to a more diverse workforce help a company better serve the community?
Demonstrating Conflict Resolution Skills • Negotiating diplomatic solutions to interpersonal conflicts • Personality conflicts • Cultural differences • Disagreements about how to handle work projects • Performance issues
Resolving Customer + Co-worker Conflicts Methods • Listening • Receiving • Giving feedback • Empathizing • Being ethical • Having a clear understanding of company polices • Exhibiting patience
Demonstrating Positive Workplace Relationships What to Do • Maintaining an open mind • Showing a willingness to work and help others • Adapting to a variety of personalities • Exhibiting flexibility and maturity • Avoiding work gossip
Refer to Your Packet • “Picking Up the Pieces” • Common Causes of Conflict • Getting Along • Face it or Ignore It
Demonstrating Creativity and Resourcefulness • Contributing new ideas • Demonstrating initiative readily, independently, and responsibly • Dealing skillfully and promptly with new situations and obstacles
Exit Ticket • Provide at least 2 reasons why being on time to work is important for you and your employer? • What does integrity mean in your own words? Do you display integrity at your work station? • Is diversity important or necessary in the workplace? Why or why not? • List a few ways to deal with work conflict. • How can you be creative or resourceful in your training station?