Turning Data Into Information

1. Turning Data Into Information Brad Prechtl, MBA Chief Executive Officer

2. Who We Are • Largest privately owned oncology/hematology practice in the United States • 81 offices (including Pathology) • 163 physicians (135 partners) • 100 nurse practitioners and physician assistants • 1,824 employees • Geographic spread from: • Tallahassee to Naples on the Florida Gulf Coast • Gainesville, Sebring, Orlando (and surrounding cities) in Central Florida • Palm Beach and Daytona areas on the East Coast of Florida

3. Florida Cancer Specialists Office Locations • Geographic spread from: • Tallahassee to Naples on the Florida Gulf Coast • Gainesville, Sebring, Orlando (and surrounding cities) in Central Florida • Palm Beach and Daytona areas on the East Coast of Florida

4. How FCS Uses Data • Key Drivers - Investment of time in defining ‘what moves the needle’ • ‘Push’ insightful information to stakeholders • Ranking reports for doctors (RVU’s, collections, new and established visits) • Site level income statements with key drivers and ratios • Scoreboard Reports (ranking of key stats) • Survey Results (patient, physician and employee) • ‘Normalize’ data to account for monthly variables (business day differences and accruals) • Hold team members accountable (via merit and incentive plans) to the key drivers

5. Key Drivers FCS Net Profitability = Volume x Rate – Expense New Patients Total Visits Referral Reports Cancer vs Non-Cancer Ancillary Utilization Ancillary Leakage Internal Script Capture Business Diversification % Customer Surveys A/R Days Days to Bill (charge lag) Gross Collection Rate First Pass Resolution Managed Care Allowables Percent of A/R over 120 % of Copay and Coinsurance Drug Expense Ratios Inventory Days Comp and Benefit Ratios Oral Drug Ratios Staffing Ratios Corp Overhead Ratios