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Bust the Silos

Bust the Silos. Opening Your Organization for Growth Jeff Saperstein. Roles Intangible value creation Multi-disciplinary collaboration Multi-knowledgeable professionals Permeable organizations Responsive to chaos with patterns. Jobs Just tangible deliverables Functional departments

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Bust the Silos

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  1. Bust the Silos Opening Your Organization for Growth Jeff Saperstein

  2. Roles Intangible value creation Multi-disciplinary collaboration Multi-knowledgeable professionals Permeable organizations Responsive to chaos with patterns Jobs Just tangible deliverables Functional departments Narrow and deep specialists Verticals Static workflow based on predictability Opening the Organization

  3. Cases to Illustrate • Genentech Sales Training • Cisco Value Network • Wunderman Social Media • Bumrungrad Medical Tourism • Infosys Global Delivery Model • TiE Global Professional Networking

  4. Choosing the Right Technologies for Sales Training Harry Wittenberg, Senior Manager for Learning Technologies, Genentech

  5. Value Network Mapping, Cisco Customer Interaction Centers La Veta Gibbs,Director of Global Contact Center Strategies, Cisco

  6. Marketing with Social Media: Wunderman Wunderman

  7. Medical Tourism: Bumrungrad Medicaltourism.com/compare-cost.php

  8. Infosys Global Delivery Model Infosys: The Challenge of Global Branding, Saperstein, 2005 Ivey 9B05A001

  9. The Power of the TiE Network TiE 2008-2009 annual report

  10. TiE Network Structure • Charter Members • Chapter Sponsors • Entrepreneurs

  11. Legend becomes Myth

  12. Implications • Individuals: • Welcome change, be porous, be curious • Innovate • Trend is Your Friend • Collaborate, Link • Profession: wide and open, not just narrow and deep

  13. Implications • Organizations: • Move from Inside Out to Outside In • Open and Innovate • Define roles and multi-functions • Co-evolve processes with technology tools The way we work is our most important innovation —Curt Carlson, SRI

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