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Portal User Group Meeting

The agenda for the October 1, 2008 meeting includes presentations on video production and external video hosting, updates on WebTrends analysis and migration status, WCMS RFP progress, DAS and DOIT contracts, and the state and federal eGovernment report.

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Portal User Group Meeting

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  1. Portal User Group Meeting October 1, 2008

  2. Agenda • Video Production Presentation • External Video Hosting Overview • WebTrends Update • Migration Status Update • WCMS RFP Update • DAS Marketing Contract and DOIT Contract • State and Federal eGovernment Report • USA Search • Reminders/FAQs

  3. Video Production Presentation William Hengstenberg

  4. External Video Hosting Overview • External Hosting Provider is Unreal Video Hosting • Internal videos are still hosted here at DOIT • Send Videos to PMG; PMG will send to Unreal

  5. External Video Hosting – Cost • No charge for the first year • After the first year, PMG will evaluate the value and ROI for this service • Both space and bandwidth are limited • 50 GB of storage; 1000 GB of bandwidth traffic per month • Exceeding either may cause a re-evaluation of cost before 1 year

  6. WebTrends Update • WebTrends is still analyzing historic data • 42 websites are up-to-date • 25 sites are still left to be analyzed • Each site takes over 2 weeks to analyze • Currently, we can only analyze 1 at a time • We are working on adding additional processes

  7. Migration Status Update • 96 Sites on Portal • 6 Sites in Progress

  8. WCMS RFP Update • Evaluations continue • PRT has finished initial scoring • Costs have been opened • Demos are next • Planned for mid to late October • Decision is planned in November • Contract negotiation follows

  9. Web Design & Development Contract • Media, Marketing, Advertising and Public Relation Services (DAS Contract 08PSX0068) • IT Consulting – Web Development, Design and Hosting for Marketing Services (DOIT Contract 08ITZ0057) http://www.ct.gov/doit/lib/doit/purchase/awards/ca08itz0057rev1.pdf

  10. Web Design & Development Contract • If an Agency is using the DAS Contract and a website is in the scope of work they must use the DOIT contract for any technical website development • The contract can also be used by Agencies that need assistance maintaining their website (Costs range between $50-$200/hour)

  11. eGovernment Report • Governance Studies at BrookingsState and Federal Electronic Government in the United States, 2008Darrell M. West • CT ranked 11th in Overall Ratings (Up from 19th last year)

  12. eGovernment Report • Ratings based on the following 18 features:

  13. eGovernment Report • Policy Recommendations Section “The most striking discovery while researching state and federal websites was the importance of consistency. States that had websites that were completely inconsistent from one agency to the next were harder to navigate, because each site seemed like an independent entity. Sites that were consistently formatted, however, were much easier to use because one knew where to find certain links with the prior knowledge of their relative locations on other state sites.”

  14. eGovernment Report Specific actions for government websites • Recommendations we are looking into • Security Policy • Standard for notifying users that they are being redirected to another address outside of government • Providing foreign language accessibility

  15. USA Search • Free Search Engine by the Federal Government • Interim Solution until a new WCMS • Currently testing the search with several agencies • Create an Affiliate for each site • Header and Footer

  16. Reminders/FAQs • Copying content directly from other websites can cause issues • Ads appear • Scripts • Font discrepancies • Notify PMG if System Admin or Backup changes • Only System Admins should submit Help Desk tickets • Next User Group Meeting – December 10

  17. Open Discussion

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