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ERP AND OTHER INFORMATION SYSTEMS

Explore the challenges faced by institutions in maintaining and securing ERP systems, as well as the opportunities for improving institutional performance and decreasing service delivery costs. Learn about the importance of infrastructure, security, teaching and learning with technology, mobility, and disaster recovery and business continuity.

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ERP AND OTHER INFORMATION SYSTEMS

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  1. ERP AND OTHER INFORMATION SYSTEMS Joel Hartman, University of Central Florida

  2. ERP AND OTHER INFORMATION SYSTEMS • Have we entered the “post-ERP era?” • ERP: It’s a career, not a project • Many institutions still installing modules • Eternal patches and upgrades • Changes in base technologies • ERP integration with other campus systems • CMS • Data warehouse and BI / reporting systems • Bolt-on functionality • Automated workflows • “non-ERP” business processes

  3. KEY ERP CHALLENGES Maintenance Security Business continuity Storage management Identity management Capital renewal costs Licensing costs Campus or Cloud?

  4. KEY ERP OPPORTUNITIES Improve institutional performance Decrease service delivery costs Coherent information architecture Business intelligence Identity management ERP as the primary institutional source of “truth”

  5. INFRASTRUCTURE Theresa Rowe, Oakland University

  6. INFRASTRUCTURE – 3 POINTS • Definition • Driving the decision • CIO impact assessment

  7. 2006 ECAR study defined cyberinfrastructure as the coordinated aggregate of "hardware, software, communications, services, facilities, and personnel that enable researchers to conduct advanced computational, collaborative, and data-intensive research.” CYBERINFRASTRUCTURE – WHAT IS IT?

  8. Network is key – wired, wireless and the entire cable plant. Cloud services are part of the picture. Keeping the data-center going. IMPORTANT TO CIOS

  9. Evergreen network electronics. Bandwidth and capacity focus. Updated and expanding cable plants – even with wireless. Datacenter focus: electrical, UPS, fire suppression, HVAC, managed floor space. Storage. ACTION PLANS

  10. CYBERINFRASTRUCTURE – 3 POINTS • Definition • Driving the decision • CIO impact assessment

  11. SECURITY Bret Ingerman, Vassar College

  12. Security • Poll • An end-to-end concern • You • It • Us • Them

  13. Security Cloud Server Application Desktop User

  14. Security • Remember Nixon: “Trust, but Verify” • Shameless plug • “Data Security: It’s All About the Desktop” • EDUCAUSE Annual Conference • Thursday, October 20, 2:30 – 3:20

  15. Teaching and Learning with Technology Joel Hartman, University of Central Florida

  16. TEACHING & LEARNING WITH TECHNOLOGY The range of technologies and applications is endless Campuses and faculty working on access, adoption, support Some campuses studying outcomes Lots of innovation and experimentation

  17. TEACHING & LEARNING WITH TECHNOLOGY • A shift from ad hoc to systemic initiatives • Some are large scale • Multimedia classrooms • Social learning spaces • Online learning • Leading to campus standards • Increasingly widespread adoption of instructional design, faculty development, and central production support

  18. TLT CHALLENGES Increasing costs along with uncertain outcomes Technology changes rapidly Use of technology not fully accepted in the faculty recognition and reward system Teaching tools vs. learning tools Students using their own technologies

  19. MOBILITY Theresa Rowe, Oakland University

  20. MOBILITY – 3 POINTS • Definition • Driving the decision • CIO impact assessment

  21. Untethered student, faculty and staff. Consumerization of devices. Customized, individualized, interactive user interface to services. Single point of convergence for several communication channels. MOBILITY – WHAT IS IT?

  22. Uncontrolled variety: smartphones, touch tablets, netbooks, e-readers. Consumer selected, consumer-driven platforms. Rethink service connections. Converged communication channels. Each new generation combines more functionality and more communication channels. IMPORTANT TO CIOS

  23. Thoughtful consideration for path from edge device to provisioned service to presentation. Blend of mobile web development, apps and communications strategies. Consistent with university culture – image, security, process. MOBILE WEB AND APPS - SERVICES

  24. Network of choice, particularly as devices are in motion. On campus: Wireless density. CONSIDER NETWORK IMPACT

  25. Focusing development on optimized browser solutions and mobile web development. Apps focused and layered on to the web presence. ACT ON MOBILE SOLUTIONS

  26. MOBILITY – 3 POINTS • Definition • Driving the decision • CIO impact assessment

  27. DISASTER RECOVERY & BUSINESS CONTINUITY Bret Ingerman, Vassar College

  28. Disaster Recovery / Business Continuity • Poll • Acceptable risk • First comes disaster avoidance • What is important • What needs to be recovered? • What needs to be continued? • Who determines? • What cost?

  29. Disaster Recovery / Business Continuity • Backups • How many? • Where stored? • How (readily) accessible? • Partners and trust • Recent problem with our ERP software…

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