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Continuous Quality Improvement: Our Desired State

Continuous Quality Improvement: Our Desired State. The Vision for Continuous Quality Improvement (CQI). CQI – What it isn’t and what it is. CQI is not a time limited project or initiative. It is the ongoing process by which an agency makes decisions and evaluates its progress.

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Continuous Quality Improvement: Our Desired State

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  1. Continuous Quality Improvement: Our Desired State The Vision for Continuous Quality Improvement (CQI)

  2. CQI – What it isn’t and what it is CQI is not a time limited project or initiative. It is the ongoing process by which an agency makes decisions and evaluates its progress. “A framework for implementation” Casey Family Programs & NRCOI

  3. 6 Key Components to Sustaining CQI –Using Continuous Quality Improvement to Improve Child Welfare Practice: A Framework for Implementation (Casey Family Programs & NRCOI) Organizational culture supports and actively promotes CQI. The agency adopts specific outcomes, indicators, and practice standards that are grounded in the agency’s values and principles. Agency leaders, staff, children, youth, families, and stakeholders receive training in the specific skills and abilities needed to participate actively in CQI.

  4. 6 Key Components to Sustaining CQI –Using Continuous Quality Improvement to Improve Child Welfare Practice: A Framework for Implementation (Casey Family Programs & NRCOI) (continued) Agencies collect qualitative and quantitative data and information from and about children, youth, families, and staff. Staff, children, youth, families, and stakeholders review, analyze, and interpret qualitative and quantitative data to inform agency practices, policies, and programs. Agencies use CQI results to improve policies, practices, and programs.

  5. Mission and Vision • Increase Safety • Reduce Reliance on Out-of-Home Care • Improve Permanency • Increase Well-Being of Children, Youth and Families

  6. A Framework for Leading and Sustaining Change Who’s driving change in a County-Administered, State-Supervised Child Welfare system? A locally-driven improvement process A state system designed to support and enhance an agency’s (private or public) ability to improve child and family outcomes

  7. A Framework for Leading and Sustaining Change (continued) • Shared process • Focus on outcomes • Shifting from compliance to quality • Making connections

  8. Phases of CQI

  9. A Closer Look at Monitoring: Quality Service Reviews • History and background • Differences from round one QSR • County experience

  10. CQI Implementation: Next Steps Revisions to PA QSR tool, training, and process Jan – Sept 2010 Phased implementation of CQI across the Commonwealth beginning October 2010 (approximately 6-8 counties per phase) Phase One includes: Allegheny, Butler, Lackawanna, Philadelphia, Venango, and York counties. Upon completion of phase, each county will internally drive all 4 phases of CQI, including an internally lead QSR each year

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