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Purchasing, Quality Control, and Vendor Analysis. Implementing TQM. Success requires following 10 principles:. 4. Train employees to measure quality with the tools of statistical process control (SPC). 5. Use Pareto’s Law to focus TQM efforts.
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Implementing TQM Success requires following 10 principles: 4. Train employees to measure quality with the tools of statistical process control (SPC). 5. Use Pareto’s Law to focus TQM efforts. 6. Share information with everyone in the organization. 7. Focus quality improvements on astonishing the customer.