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Valuing Volunteers. Valuing Volunteering in Hertfordshire www.volunteeringherts.org. Broxbourne & East Herts Dacorum Hertsmere * North Herts & Stevenage * Royston St Albans * Welwyn Hatfield *. * part of a CVS. Valuing Volunteering in Hertfordshire www.volunteeringherts.org.
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Valuing Volunteers Valuing Volunteering in Hertfordshire www.volunteeringherts.org
Broxbourne & East Herts • Dacorum • Hertsmere * • North Herts & Stevenage * • Royston • St Albans * • Welwyn Hatfield * * part of a CVS Valuing Volunteering in Hertfordshire www.volunteeringherts.org
What do we do? Valuing Volunteering in Hertfordshire www.volunteeringherts.org
Valuing Volunteer Management 6 Point Promise Promoting good practice in volunteer management
Valuing Volunteer Management 6 Point Promise Valuing Volunteer Management 6 Point Promise A simple self assessment tool for all volunteer-involving organisations in Hertfordshire www.volunteeringherts.org
Valuing Volunteer Management 6 Point Promise Valuing Volunteer Management 6 Point Promise Why is it needed?
EMAIL FROM A VOLUNTEER:- Generally, I found it frustrating trying to get voluntary work; mostly because organisations lacked a structured approach to the whole process, from advertising through to interview and selecting. Some didn't acknowledge my applications (about 50%).
Organisation 1- They were a total waste of time, very sloppy and unprofessional. I would NEVER apply for any of their voluntary vacancies again! Organisation 2- I went for a brief interview and then never heard from them again. Friendly but rather unprofessional.
Organisation 3 and 4 were the exceptions. They were communicative and proactive in the whole process. They gave me the support I needed and were very helpful, professional and flexible. I would definitely recommend them!
Volunteers are often poorly managed:- • not made welcome • not having a named person to support them • not feeling needed • no space to work • not sure what to do • not feeling prepared to do the task • no induction or training • not having skills recognised • a mismatch of tasks and skills • no recognition that motivations can change
Consequences of poor management:- • new volunteers never get started • they leave very quickly • they lack motivation and become unreliable • they relate their poor experience to friends • voluntary vacancies are left unfilled • organisations are unable to deliver their services • .... and Volunteer Centres will be less inclined to promote your need for volunteers!
Valuing Volunteer Management 6 Point Promise Valuing Volunteer Management 6 Point Promise Planning Recruitment Induction Support and safety Training and personal development Involving, rewarding and recognising
Benefits of the 6 Point Promise:- • Recognition as an organisation that values volunteers • Improved recruitment & retention of volunteers • Recognition by potential funders • Higher profile – on www.volunteeringherts.org • Access to further support from local Volunteer Centres e.g template documents, training • Eligibility for Hertfordshire Valuing Volunteer Management Award • A starting point for accreditation e.g. IiV
Valuing Volunteer Management6 Point Promise Certificate Valuing Volunteer Management Award Open Meeting
Valuing Volunteer Management 6 Point Promise VOLUNTEER CENTRESHow can we help?
Valuing Volunteer Management 6 Point Promise • Template documents • 1:1 support • Training • Recognition – certificate / website
Valuing Volunteer Management 6 Point Promise • Template documents:- • Volunteering Policy • Equality & Diversity • Confidentiality • Health & Safety • Problem Solving • Safeguarding • Application & Reference forms
Training session content • Motivation • Role descriptions • Recruitment – opportunity ads • Selection – face to face discussions • Induction, Support and Recognition • Supervision / catch-up • Volunteering Policies • 6 Point Promise
Involving volunteers toolkit FREE! Please take a copy For further information please contact your local Volunteer Centre
Next training session Wednesday 4th September 2013 9.30am – 4.00pm @ Seth Ward Community Centre, LuynesRise, Buntingford. SG9 9SG To book please contact Volunteer Centre Broxbourne & East Herts Valuing Volunteering in Hertfordshire
Valuing Volunteer Management in Herts Award 2013 July 15th 2pm Beales Hotel Hatfield Supported by the Graham Rowlandson Foundation Valuing Volunteering in Hertfordshire