Management Process And Workforce Management

1. Management Process And Workforce Management Manpower Planning Section

2. In short... • Management Basics • Training & Development • Delegation

3. Organisation • Two or more people who work together in a structured way to achieve a specific goal or set of goals

4. Goal: • The purpose that an organisation strives to achieve (Goals are fundamental elements of an organisation)

5. Levels of Goals • Strategic Goals • Tactical Goals • Operational Goals

6. Why do we need Goals? • Goals provide a sense of Direction • Goals focus our effort • Goals guide our plans and decisions • Goals help us evaluate our progress

7. Management: The process of Planning & Decision Making, Organising, Leading and Controlling of work of organisation members utilising all available organisational resources to reach stated organisational goals

8. What are the resources for an Organization • Financial • Physical • Human • Informational

9. Manager: • Person responsible for directing the efforts aiming to help organisations to achieve its goals and objectives. • Or • is someone ,who plans & make Decisions, organise, leads & Control Human, Financial, Physical & Information Resources.

10. Levels of Managers • Top Manager • Middle Manager • First Line/ Operational Manager

11. Managerial Skills • Technical • Interpersonal • Conceptual Skills

12. Managerial Roles • Interpersonal Roles • Informational Role • Decisional Role

13. Why do we study Management & Organisations? • Organisations contribute to the present standard of living • Organisations build the future

14. Managerial & Organisational Performance • Managerial Performance: The measure of How efficient and Effective a Manager is. • Organisational Performance: The measure of How efficient and Effective an organisation is.

15. Efficiency Vs Effectiveness Peter Drucker ( Management Guru) Says, • Doing the thing right is Efficiency • Doing the right thing is Effectiveness

16. Doing the Thing Right... • Minimise the cost • Minimise the Time • Minimise unintended consequence on others • Adhere to Social & Ethical Standards

17. Doing the Right Thing…... • Know the Goal & Strategy • Judgement ( Facts & Values in the light of the Goal)

18. Process: • A systematic method of handling activities

19. Management Process: • Planning • Organising • Leading • Controlling

20. Planning • Process of establishing goals and suitable course of actions for achieving those goals.

21. Planning Process • Selection of Goals Establishing Goals for sub units/ Divisions • Program for Achieving Goals • Relationships & Time are Prime Factors • Responsibility & Accountability

22. Organising • The process of engaging two or more people in working together in a structured way to achieve a specific goal or a set of goals

23. Organising ( Different Thinking) • Is deciding How best to group organisation elements, Just as a child selecting different kind of building blocks, Manager can select variety of structural possibilities and Just as child can assemble the blocks in many ways, manager can put the organisation in many different ways.

24. Key Building Blocks • Job Designing • Job Grouping • Establishing Reporting Relationships among Jobs • Distributing Authority Among Jobs • Co-ordination Activities between Jobs • Differentiating Between Positions

25. Delegation: • Why Do We Delegate? • Ease the Mangers Burden • Expertise of Subordinate • Development of Subordinate • Improve Managerial Skills of Subordinate • Problems of Delegation • Reluctance of Delegation • Fear of Subordinate will do better • No trust • Reluctance to Accept the Authority • Avoid the Risk

26. Guidelines for Delegation • Decide which tasks to be delegated • Delegate the assignment • Decide who should get the work • Provide sufficient Resources • Be prepared to run interference if necessary • Establish a good feedback system

27. Leading • The process of directing and influencing the task related activities of group members of an entire organisation

28. How to Lead? • Behave as a Example • Motivate • Pull From to front • Guiding / Advising • Problem Solving • Coaching / mentoring • Counselling

29. Leading …. • Will be covered under HR role of Line Managers

30. Controlling • The process of ensuring that actual activities conformed to planned activities

31. How to Control? • Establishing standard of Performance/ Benchmarking • Measuring current performance • Compare the current performance to established standards • Taking corrective actions if deviations are detected

32. SWOT Analysis • S Strength • W Weaknesses • O Opportunities • T Threats

33. Training & Development • Training: Imparting Knowledge & Skills for the needs of today • Development: Developing knowledge & Skills for tomorrow.

34. Training • As an individual requirement • As an Outcome of Performance Appraisal • Future requirement based • Divisional requirement

35. Training Needs Analysis • Individual • Divisional • From succession plan

36. For training to be effective • Should be after proper analysis • Should train the right person • Post training evaluation • Feed back to supervisor from trainer • Feed back to trainer from trainee & Vis Versa • Feed back from trainer to supervisor

37. Thank You Contact: 2433200 nsbr@slt.com.lk