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WORKFORCE MANAGEMENT SYSTEM

WORKFORCE MANAGEMENT SYSTEM. PROCESSES & LINKAGES Based on TQA/SEPA criteria. P.1a. P.1a. P.1a. P.1a. Strategic Challenges & Advantages. Input. Core Competencies. Action Plans. Workforce Profile. Identify Workforce Segments and Key Factors (1). Workforce Segments.

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WORKFORCE MANAGEMENT SYSTEM

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  1. WORKFORCE MANAGEMENT SYSTEM PROCESSES & LINKAGES Based on TQA/SEPA criteria

  2. P.1a P.1a P.1a P.1a Strategic Challenges & Advantages Input Core Competencies Action Plans Workforce Profile Identify Workforce Segments and Key Factors (1) Workforce Segments Key Workforce Engagement Factors Key Workforce Satisfaction Factors Workforce Segments and Factors Segments and Factors Segments and Factors Segments and Factors Segments and Factors Segments and Factors P.1a Locations 2.1b 7.4a 5.1c 5.2b 1.1b Workforce Enrichment High Performance Culture (2) Communication Up and Down Cooperation, Communication, Sharing Goals, Empowerment, Initiative Culture for Sharing Leverage Diversity and Innovation Including Customer & Business Focus Senior Leadership Active Role 1.1b 4.2b Performance Management System (3) Success Criteria Evaluate Performance, Measure Engagement Compensation, Reward, Incentives, Recognition Personal Performance Plan Performance Management System Action Plans Workforce Results Workforce Focused Results Results 2.2a 5.1c 5.2a 7.4a

  3. P.1a P.2b 6.1a 2.2a 5.1c Strategic Challenges & Advantages Workforce Development Needs Core Competencies Action Plans Workforce Profile Inputs Individual Needs, Wants, Desires Supervisor Inputs Organization Performance Improvement Needs Technology Improvements and Innovations Needs Assessment 5.2a 4.2b Combined Requirements Knowledge Transfer (e.g., Retired Workers) Forecast of Needs Workforce Development Design and Delivery Training/ Development Design Development Offerings Menu of Development Offerings Delivery Developed Workforce Feedback and Improvement Assess Leaning 5.1b(3) Reinforce on the job Career Progression 5.1b(4) Assess and Reinforce Workforce Focused Results Results 7.4a

  4. 5.1c P.2b 1.2b 1.1a/b 6.1a P.1a 2.2a Workforce Development Needs Ethics Challenges & Advantages Strategic Challenges & Advantages Inputs Leadership System Workforce Profile Action Plans Core Competencies Personal Leadership Attributes Ethics Organization Knowledge Performance Improvements and Innovations Needs Assessment 4.2b • Education • Training • Coaching • Mentoring • Experience Combined Requirements Knowledge Transfer Leadership Development Design and Delivery Training/ Development Design Leadership Development Offerings Menu of Leadership Development Offerings Leadership Development Delivery 1.2a Developed Leaders Feedback and Improvement Senior Leader Performance Assess Learning 5.1b(3) On the Job Reinforcement Succession Planning 5.1b(4) Assess and Reinforce Senior Leader Involvement 1.1a Workforce Focused Results Results 7.4a

  5. 5.1a P.2b P.1a Strategic Challenges & Advantages Segments And Factors Inputs Workforce Profile Informal Method to Assess Workforce Engagement Informal Method to Assess Workforce Satisfaction Informal Methods Formal Method to Assess Workforce Satisfaction Formal Method to Assess Workforce Engagement Formal Methods Assessment of Workforce Engagement Measures of Workforce Satisfaction Measures of Workforce Engagement Measures Identify Opportunities For Improvement Identify Opportunities for Improvement Workforce Results Organization Performance Review Workforce Development Needs Results Results Workforce Focused Results 5.1a 7.4 7.4a 4.1b 5.1b

  6. P.2b P.1a 6.1a 2.2a Strategic Challenges & Advantages Core Competencies HR and ActionPlans Workforce Profile Inputs Needs Assessment (1) Determine Needed Workforce Capabilities Determine Needed Capacity Assess Current Workforce Capabilities and Capacity Identify Gap in Actual versus Desired Requirements Acquire and Retain (2) Recruit Hire Orient and Place Retain Workforce Capability and Capacity Workforce Organize and Manage (3) Organize Manage Performance Management System 5.1a Assess andSustain (4) Forecast Changing Workforce Capability and Capacity Needs Workforce Preparation Continuity Minimize Reductions Workforce Development Environmental Scan Results Workforce Focused Results 2.1a 7.4a 5.1b

  7. P.1a 5.1a P.1a.4 P.1a 2.2a Inputs Facilities, Technologies & Locations Workforce Segments & Key Factors Workforce Profile Regulatory Environment HR and Action Plans Workplace Health, Safety And Security Workplace Health, Safety, and Security Processes Workplace Health, Safety, and Security Measures Workplace Health, Safety, and Security Targets Workplace Health, Safety, and Security Evaluation and Improvements Workforce Climate 5.1a P.1a 2.2a Workforce Segments & Key Factors Workforce Profile HR Action Plans Tailored Services, Benefits, and Policies Evaluate Satisfaction and Success of Support System Improve Support System Workforce Support System Health, Safety, Security Satisfaction with Support System Results 7.4a

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