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Office and Data Center Move from RPB to CESC Joe Fay, Program Director

Office and Data Center Move from RPB to CESC Joe Fay, Program Director. May 15, 2007. Jun. Jul. Aug. Sep. Oct. ITP has a two-phase plan to move to the new CESC data center.

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Office and Data Center Move from RPB to CESC Joe Fay, Program Director

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  1. Office and Data Center Move from RPB to CESC Joe Fay, Program Director May 15, 2007

  2. Jun. Jul. Aug. Sep. Oct. ITP has a two-phase plan to move to the new CESC data center • The planned relocation of employees and data center functions to the new CESC center will cause minimal disruption to customer operations • Phase 1 is the employee move which will be staggered to run from late June through the fourth quarter • Phase 2 is the migration of the data center and servers from RPB to CESC which will take place throughout the third and fourth quarters. During that period the operations will continue to be run out of Richmond Plaza Building • Server consolidation for the greater Richmond area (outside of RPB) will continue through August ’08 and phase three server consolidation continue through June ‘09 Activities Month PHASE 1: Employee Relocation PHASE 2: Data Center Relocation

  3. Customer contact will be fully maintained throughout the relocation period… • VITA Customer Account Managers (CAMs) will remain in downtown Richmond to ensure they are easily accessible to customers • Employees who move to CESC will receive new office telephone numbers prior to their move • We will advise key agency contacts of new phone numbers • Email signatures will change to reflect the new phone numbers • All employees and contractors who make the move will keep their current email addresses • We will announce when all direct shipments and correspondence should be routed to CESC at 11751 Meadowville Lane, Chester, VA 23836, expected to be near the end of the relocation period

  4. …data center operations will also maintain continuity of service throughout the migration period • We are currently refining the relocation schedule so as to minimize disruption for each agency’s operations • Customer Account Managers (CAMs), Agency Performance Managers (APMs) and technical teams will work with each agency’s managers to: • Identify the tasks to be completed as part of consolidation and relocation • Plan test schedules so as to avoid peak business operation periods and special events • Give adequate advance warning of scheduled outages

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