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Application Presentation Survey Monkey. By: Katie Rittwage OAE. Survey Monkey. Survey Monkey is a web application that creates online surveys to collect data. This is a great resource at no cost.
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Application PresentationSurvey Monkey By: Katie RittwageOAE
Survey Monkey • Survey Monkey is a web application that creates online surveys to collect data. • This is a great resource at no cost. • You get to design your survey the way you want from colour, theme, and style of questions such as “yes” or “no”, multiple choice, and comment/essay box. • You can update or change survey questions. • Survey Monkey also lets you collect responses to your survey.
My Subject • I did this survey for my placement. • I am doing my placement with an event planner and her business is called “Memory Lane” located in Tweed ON. • I thought it would be a good idea for me to base my survey on my placement because I hope to be an event planner for my career. • I did not have any problems with this survey. I based my questions on client feedback. • I think it is important to have client feedback because customers are considered the backbone of any business.
Why Surveys are Good for your Business! • A customer satisfaction survey is a very important tool that can provide benefits for businesses of every size. Surveys can assist business decision-makers in developing strategies to achieve the all-important goal of gaining and retaining customers. • Customer surveys let you to know the actual need of your customers. By checking your customer surveys report you will get a clear picture of what your customers thinks about your services. This helps you to know any customer complaints and try to resolve it completely and quickly.
Reasons for Conducting Surveys • To Discover What's Going On • Learn what is important to your clients • To Provide An Opportunity To Discuss Key Topics With Your Target Population • Communicating with clients about topics • To Prioritize Your Actions Based on Objective Data • Address issues that are important • To Provide a Benchmark • Are results getting better or worse over time?
My Survey • This is the link to my survey: http://www.surveymonkey.com/s/K7PP687 I hope you enjoy my presentation about Survey Monkey!