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Housing Support Making a Difference. Helen Barton Housing & Communities Director Albyn Housing Society. Outline for Session. Our Support Service & how it has developed The impact of housing support on people’s lives Our experience as a support provider in LHS development. Our Context.
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Housing SupportMaking a Difference Helen Barton Housing & Communities Director Albyn Housing Society
Outline for Session • Our Support Service & how it has developed • The impact of housing support on people’s lives • Our experience as a support provider in LHS development
Our Context • Very large geographic area • 2,300 rented homes scattered over 60 communities • Very mixed community profiles • Remote access to services
How our service has developed • ‘The Accidental Provider’ • Former hostel provision • Accommodation based to floating services • Moved beyond landlord role • Highly valued person centred services
The Impact of Housing Support • Analysis still developing • Clear recognition of role in: • Homelessness prevention • Tenancy sustainability • Limited geographic access
Links to Local Outcome Agreement • Reducing homelessness by sustaining tenancies • Supporting young people to live independently • Providing Information and Advice • Increasing support for people with complex needs • Avoiding fuel poverty • Joint working for joined up services
Strategy Development Process • Homelessness Strategy – Housing led • Local Housing Strategy – Housing led • Housing Support Strategy – Social Work Led • Health and Homelessness Strategy – NHS led