HOW TO WORK EFFECTIVELY WITH PRECEPTEES

1. HOW TO WORK EFFECTIVELY WITH PRECEPTEES THE PRECEPTOR’S RAPPORT

2. OBJECTIVES • The learner will be able to: • Explain 3 things a preceptor should do to maintain an effective working relationship with a preceptee • Explain 3 things a preceptor should avoid doing to maintain an effective working relationship with a preceptee • Demonstrate an effective approach to managing possible problems in preceptor-preceptee working relationships

3. THE RELATIONSHIP IS THE KEY • In the Beginning…. • Make the preceptee feel welcome and accepted • Be available when the new orientee needs you • Listen openly and fully

4. NURTURE YOUR YOUNG • Be patient and understanding • Be gentle and constructive when offering critiques of preceptee’s performance • Offer feedback in a frequent and timely manner on performance and progress

5. ARETHA SAID IT BEST “R E S P E C T” • Respect the new employee’s view, feeling beliefs and values • Determine the preceptee’s preferences regarding the order, type and pace of learning • Encourage questions

6. IF THEY FALL, PICK THEM UP….. • Build on past experiences and strengths while helping them to develop in areas of weakness • Allow preceptees to make and learn from mistakes • Use a sense of humor to maintain perspective

7. YOU NEED EACH OTHER !!! • Be open to learning from the preceptee • Maintain your composure and leadership throughout stressful situations • Be generous with praise, support, and encouragement

8. REMEMBER, YOU ARE NOT ALONE… • Enlist your unit to help you. • Talk frequently with your nurse manager • Get creative • Share the load

9. AND NOW FOR THE OTHER SIDE… • Here are some don’ts.. • Relate to new staff as if they are children • Take over situation s or “do” for them what they can do for themselves • Give assignments beyond the preceptee’s capabilities

10. SETTING THEM UP FOR FAILURE • Overwhelm new staff with details and minutiae • Rush the pace of instruction • Embarrass the new staff in front of coworkers, other staff or patients.

11. BEATING THEM DOWN • Use negative feedback when critiquing or correcting preceptee performance • Keep new staff in the dark about their performance • Assume experienced new staff require little or no support, supervision or instruction.

12. WHAT HAPPENS IF THE ORIENTEE… • Progresses too slowly in their performance? • Overestimates his or her capabilities? • Underestimates his or her capabilities • Is disorganized and can not complete work load in a reasonable time period? • Performs new skills with out seeking guidance?

13. Or… • Has “know it all attitude and ignores the preceptor’s direction • Continues to perform a skill incorrectly after repeated demonstrations • Talks about how much better it was at their previous place of employment • Feels entitled but does not want accountablility

14. OR EVEN…. • Shows a lack of concern after making a significant error • Complains about the preceptors skills and the quality of their work • Is too hesitant and fearful of making a mistake • Is preoccupied with their personal life • Has difficulty relating to their coworkers.

15. IN SUMMARY • Nurture for everyone’s success • Don’t set the preceptee and yourself up for failure • Get support for yourself when the going gets tough. • Celebrate the success!!!!