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Yearly Update. Marshall City Council January 15, 2013 Mary Maertens, President & CEO. Background. One of six regional Avera facilities 25-bed critical access hospital 76-bed long-term care facility Emergency care center – level 3 trauma designation
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Yearly Update Marshall City CouncilJanuary 15, 2013Mary Maertens, President & CEO
Background • One of six regional Avera facilities • 25-bed critical access hospital • 76-bed long-term care facility • Emergency care center – level 3 trauma designation • Behavioral Health Center opened in July 2007 • Outpatient services center • Avera Medical Group clinics • Management agreement with Avera in 2004 and renamed Avera Marshall Regional Medical Center • Became an Avera sponsored facility in Nov. 2009
Mission Avera Marshall is a health ministry rooted in the Gospel. Our mission is to make a positive impact in the lives and health of persons and communities by providing quality services guided by Christian values.
Vision Avera Marshall will be the leading provider of high quality health care services for the region. • Ministry: Avera Marshall participates in the healing ministry of Jesus. • People: Avera Marshall will be the partner of choice for employees, physicians and communities. • Service: Avera Marshall will exceed the expectations of our customers. • Quality: Avera Marshall will lead the industry in clinical performance and innovative care delivery redesign. • Financial Stewardship: Avera Marshall will achieve growth in our markets and maintain financial security.
Ministry • Chaplain hired • Mission leadership development • Mission for staff • Ethics committee • Esther’s Kitchen • Sponsor families at Christmas through Human Services
Ministry Community Health Needs Assessment Recommendations • Partner to meet additional mental health needs • Enhance cancer services • Continue recruitment of medical professionals • Consider additional services for aging population • Collaborate to address transportation gaps • Collaborate to address unmet basic needs
People • Studer Group improvement initiatives • Employee Engagement efforts • Community leader – involvement in community activities and initiatives • Support of new BSN • program at Southwest • Minnesota State • University
People • First Avera Medical • Group Scholarship • N. Ben Weiner • Scholarship for employees • Tough Enough to Wear Pink campaign • Growth in employee giving • to Avera Marshall Foundation
Service • HCAHPS (patient satisfaction survey) • 100% of short-stay rehab residents would recommend Avera Morningside Heights to others (September 2012) • Race Against Breast Cancer • 22,500 square feet of new construction • 5,220 square feet of remodeled space within the existing clinic structure • 40 exam rooms, including 4 procedure rooms
Service • New services • pediatric rehab, Curaquick Avera Clinic, Transitions program at Morningside Heights, Palliative care, Lasik, Advanced imaging, Mission services • Increased number of physicians and mid-level providers and added specialties to the Avera Medical Group • pediatrics, internal medicine, family medicine, general surgery, orthopedics, ob/gyn, ophthalmology, optometry, psychiatry, psychology, hospital medicine, emergency medicine • Completion of Surgery Center remodeling • Physicians Office Building construction underway • Technology advances • AveraChart electronic medical record, Avera eCare services • New services: stereotactic breast biopsy, family medicine, podiatry, Lasik vision correction, palliative medicine, medical weight management • Growth of Avera Medical Group • One provider in 2005 • 25 providers today in 12 specialties
Service New medical providers since January 2012 Family Medicine Amy Nicolas, CNP Melissa Scotting, CNP Theresa Bly, CNP Jane Hartman, DO Hospital Medicine Podiatry General Surgery Psychiatry Justin Hartman, DO Alissa Redding, DPM Traci Kruse, MD Rochelle Stark, MD William Del Monte, MD
Physician Recruitment 2013 Priorities • Orthopedics • Internal Medicine • Pediatrics • Family Medicine • Psychiatry • Hospital Medicine • Emergency Medicine
Quality • Clinical Pharmacy Services – anti-coagulation therapy, medication therapy management • Blue Ribbon in Minnesota Department of Health FluSafe – 100% of staff immunized against influenza • Focus on clinical performance
Financial StewardshipFootprint Growth 2013 2007
FutureAvera Cancer Institute Marshall • Quality cancer treatment nearby home • Radiation therapy • in addition to chemotherapy, surgery, on-site CT and MRI, dietitian consultation, home medical equipment • Estimated cost $12.5-13.5 million • Portion of needed funds coming from sale of medical center to Avera in 2009