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Trust, Reliability and Safety

Trust, Reliability and Safety. Spencer Richley Keith sansone. Roles We Play as Users. A computer user A computer professional An educated member of society. Consequences of Failures/Errors.

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Trust, Reliability and Safety

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  1. Trust, Reliability and Safety Spencer Richley Keith sansone

  2. Roles We Play as Users • A computer user • A computer professional • An educated member of society

  3. Consequences of Failures/Errors Federal law requires states to maintain databases of people convicted of sex crimes against children and release them to the public RSI case Election year 2000 recount

  4. Technology vs. Human Methods A-320 plane Ground Proximity Warning System (GPWS) Pearl Harbor

  5. Therac-25 Case Software controlled radiation therapy machine Over 3 years it gave massive overdoses to six patients Caused severe and painful injuries and led to 3 deaths

  6. Utah Medicaid Case • Worker error exposes Utah medicaid clients to hackers • 24,000 clients had their information compromised • Data included social security numbers

  7. Killer Robot (cont.) • Four suspects • Randy Samuels • Cindy Yardley • Ray Johnson • Mike Waterson • Corporate Responsibility vs. Individual Responsibility

  8. Criminal and Civil Penalties • People often win multi-million dollar cases when there is no real evidence in their favor • Google maps walking directions court case • Software

  9. In Technology We Trust Possibility of Error in Technology Trend toward total reliance on technology Cost-benefit analysis

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