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Scenarios and testing

Learn techniques like personas, storyboards, and video prototypes to provide concrete examples for users, prioritize for testing, and build a shared understanding in the design process. Explore scenarios and testing at different levels, from general settings to specific tasks, with tools like paper prototypes and interaction prototypes.

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Scenarios and testing

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  1. Scenarios and testing

  2. Seeking Concreteness Abstract Framework Imperatives Analysis Synthesis Prototypes Observation Concrete

  3. User visioning techniques • Personas • Storyboards • Scenarios • Video prototypes • Use cases

  4. Reasons to use them • Build a shared understanding • Get a comprehensive view • Sell ideas • Provide concrete examples for users • Prioritize for implementation and testing

  5. Scenarios at different levels • General setting • Day in the life • Specific tasks (script)

  6. Testing at different levels • Paper prototypes • Wireframes • Screen mockups / clickthroughs (e.g., PowerPoint) • Interaction prototype (e.g., Flash) • System prototype

  7. What to test – utility / usability • Heuristic analysis • Analytic modeling • Open-ended demonstration/interview • Structured (scripted) user test • Naturalistic use

  8. References Alan Cooper, About Face Chapters 5-6, Scenarios and Personas Preece et al. Interaction Design, Chapters 10 -12, Needs, Design and Construction, Testing Holtzblatt et al., Rapid Contextual Design Chapters 12-14 – Storyboarding, Testing, Paper Prototype

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