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Configuration Management Performance Indicators

Configuration Management Performance Indicators. Presented By: Lloyd Hancock LRH Consulting Services. Historical Overview Results of Recent Survey Lessons Learned. CM Performance Indicators. Summary. CM Performance Indicators. Historical Overview.

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Configuration Management Performance Indicators

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  1. Configuration ManagementPerformance Indicators Presented By: Lloyd Hancock LRH Consulting Services

  2. Historical Overview Results of Recent Survey Lessons Learned CM Performance Indicators Summary

  3. CM Performance Indicators Historical Overview • CMBG was first challenged to identify CM Performance Indicators in 2001 • The initiative was to support NEI Standard Nuclear Performance Model • CMBG Steering Committee developed first “strawman” set of indicators in 2004 • The basis for the indicators was the CM Process Model

  4. CM Performance Indicators CM Process Model CM Equilibrium Restoration Diagram

  5. CM Performance Indicators Historical Overview (Continued) • A Working Group was established to formalize the indicators across the industry • The Working Group presented its results at the 2005 CMBG conference • The conclusion was that a uniform set of CM Performance Indicators was not realistic: • Too many site-specific cultural, management expectation and definition differences

  6. CM Performance Indicators Historical Overview (Continued) • Feedback from the 2010 conference caused us to re-consider the topic • A Survey was developed from the original Working Group material • The Survey was transmitted to CM Practitioners across the industry • The results of the Survey were compiled and are presented in the following slides • Results will be discussed in afternoon breakout

  7. Survey Results Sheet 1

  8. Survey Results Sheet 2

  9. CM Performance Indicators Lessons Learned • Developing a uniform set of CM metrics that utilities can use to benchmark themselves with the rest of the industry still seems elusive • The latest survey continues to show a “scatter pattern” of responses with accompanying explanations and qualifiers that make a meaningful comparison difficult Next Presentation

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