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School Nutrition Association ANC 2007 Chicago. Eat Well…. Think Well…. Be Well. DISCOVERING THE BUILDING BLOCKS OF SUCCESS. BY Susan Richardson and Vanessa Imholte Roseville Area Nutrition Services Roseville, Minnesota July 16, 2007. Introduction .
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School Nutrition Association ANC 2007 Chicago Eat Well… Think Well… Be Well...
DISCOVERING THE BUILDING BLOCKS OF SUCCESS BY Susan Richardson and Vanessa Imholte Roseville Area Nutrition Services Roseville, Minnesota July 16, 2007
Introduction • Learn how Roseville Schools Nutrition Services went from an unsuccessful to a successful program. • Participants can compare their problem areas to Roseville Nutrition Services. • Participants will create a plan to reach their goal of a financial solvent and successful program.
2002-03 6341 Enrollment 8 Elem 3148 1 Middle 1035 1 High 2158 23% Free/Reduced Site Based Mgt 2006-07 7092 Enrollment 9 Elem 3686 3 Satellite 300 1 Middle 941 1 High 2165 1 Community Center 35% Free/Reduced Central Based Mgt District Profile
2002-03 36-72% Elem Part 30-50% Secondary Part 11-12 Meals per Labor Hour $1000/Day Ala Carte HS $300/ Day Ala Carte MS No Ala Carte Elem Fund Balance -200k Low Employee Morale 2006-07 64-85% Elem Part 87-93% Secondary Part 18-24 Meals per Labor Hour $2650 Ala Carte/Day HS $1000 Ala Carte MS $400 Ala Carte Elem Fund Balance 100K High Employee Morale Nutrition Services Profile
2002-03 Breakfast at 4 Sites 100K Commodity E. No SLC Little use of Tech Long wait at POS Ordering/delivery drop at each Site 2006-07 Breakfast at 12 Sites 160K Commodity E. SLC in all sites Technology Updates Short waits at POS Satellite System in place Nutrition Services Profile
Building Block 1Program Vision and Goals • Develop a Mission Statement and Goals • Manager Meetings/Training sessions • Back to School Inservice Exercises • Road Map for Staff • Achieving “Buy in” • Layers of Resistance • “We can’t do it because…” • Unverbalized fear of Change Vision & Goals
Building Block 2 Employee Management • Staff Satisfaction Surveys • Manage/document Employee Issues • School Nutrition Association Activities • Certification • Pay incentives (Meetings, cert levels) • Networking opportunities • Provide Training opportunities Employee Mgmt
BuildingBlock 3 Customer Service • Student and Staff Surveys • Activities that Promote Communication • Nutrition education • Student lunch committees • Promotional activities • Admit and apologize • Employee and Cafeteria Appearance • Use of Technology Customer Service
Building Block 4Menus • Menu Development to Increase Participation • “Backbone of Nutrition Program” • 6 Week Cycle Lunch and 2 Week Cycle Breakfast • Federal Guidelines/ Nutrikids Analysis • Student and Staff Input w/ SLC and Surveys • Benchmarking other Districts/Net working • Marketing Activities w/ Special Events Menus
Building Block 5Food Production and Quality • Standardized Recipes • Satellite Systems Vs on Site Production • Quality Control • Ordering Procedures • HACCP Plan • Inventory • Purchase Practices to Include Bidding Food Production
Building Block 6Labor and Food Cost Control • Labor Cost • Meals per labor hour • 40% of revenues • Ala carte Equivalents • $3.45 per Meal • Food Cost • Per meal • 40% of revenues Labor & Food Cost
Building Block 7Nutrition Education • Role Model Nutrition using Menus • Student Nutrition taught by Nutr. Asst/Managers/Director • Communication with Customer Base • Problem Solving Moment • Nutritional Analysis Program • Diabetic and Special Diet • Web Site Nutrition Analysis Nutrition
Building Block 8Use of Technology • Cashless and Speed of Lines • Financial and Meal Count Reports • Inventory and Ordering Systems • Web Site Information for Parents Technology
Building Block 9Budget and Financial Control • Short and Long-Term Planning • Manager Training • Accountability • Daily, Monthly and Yearly Budget • Revenues Vs Expenditures Budget
Building Block 10Equipment • Long and Short-Term Replacement Plan • Bid Process for Best Pricing • Repair System in Place • Cooperation with Maintenance Department • Menu Driven Purchases • Staff Training Equipment
Building Block 11Financial Health • Revenues over Expenditures • Results of a Healthy Program • High Employee Morale • Equipment Replacement • Does not Impact Fund 01 • Supports School District Financial Health
Current District Plans • Equipment Replacement • Development of Nutrition Video for Students • Continue work on Keys to Excellence • Continue work on Employee/Manager Handbook • Financial Assistance to 01 Fund • Continued Employee Contract Improvement • Enjoy the Fruits of Our Labor! Future
Putting it all together! Budget Technology Equipment Nutrition Future Plans Labor & Food Cost Food Production Menus Customers Vision & Goals Employee Management Financial Health