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Enhancing Patient Benefits through Incremental Process in Healthcare Transformation

Discover how to maximize patient benefits by building trust, empowering patients, and embracing digital inclusion in healthcare. Learn how co-production and patient participation can shape a new era of patient-clinician relationship and well-being. Join the journey toward holistic healthcare for all.

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Enhancing Patient Benefits through Incremental Process in Healthcare Transformation

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  1. Elizabeth Manero, Patient Representative Topol Board, Member Health Education England Patient Advisory Forum

  2. An incremental process

  3. How to realise those benefits for patients? • If it doesn’t work for the patient or carer, it doesn’t work • Patients who are never ‘activated’ must not lose out • More power to the patient means a new relationship with the clinician • Patients/carers will not consent to what they do not trust • Helping patients learn to stay well is helping the NHS to succeed

  4. Avoid ‘modernising’ health inequalities • Digital inequalities can map to health inequalities • Already excluded - 12.6 million are offline now • Build Trust – Work with the people they trust • www.goodthingsfoundation.org Widening Digital Participation in Health Programme • Use what we already know • Don’t forget the Transition Generation

  5. Finding the right solution with the right people • Co-production gives new technology the right pedigree • Existing patients groups can help: • Patient participation groups in GP practices • Members in Foundation Trusts • Service user groups in mental health trusts • Local voluntary sector orgs supporting those with health inequalities • Co-production includes feedback after initiation too

  6. A gift of time? • The relationship with patients will change forever – from ‘being done to’ to ‘doing with’ • The technology journey will progress best if it is a shared journey between the NHS and patients. • The gift of time will open up the way to a holistic approach – parity of esteem, improving patient outcomes and NHS productivity.

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