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NI DSD Visit – Alex McGuire Executive Director of Property

NI DSD Visit – Alex McGuire Executive Director of Property. 2 July 2013. Wheatley Housing Group – Who we are . FUNDING LTD. WHEATLEY ENTERPRISES. INNOVATIONS. Our Group. GHA. Circa 45,000 properties Record tenant satisfaction – 87% Ethos of direct tenants involvement

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NI DSD Visit – Alex McGuire Executive Director of Property

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  1. NI DSD Visit – Alex McGuire Executive Director of Property 2 July2013 Wheatley Housing Group – Who we are 1

  2. FUNDING LTD WHEATLEY ENTERPRISES INNOVATIONS Our Group 2

  3. GHA • Circa 45,000 properties • Record tenant satisfaction – 87% • Ethos of direct tenants involvement and influence • 3 Area Committees with £1.5m Area • Fund for local projects - Network of LHOs - RTOs • Culture of excellence: - IiP Gold accreditation - CSE accredited - EFQM – 5 Star for Excellence - Care Commission maximum 6 star rating 3

  4. £1.2b investment across Glasgow to make homes warmer, safer and drier: • additional £900m into Glasgow economy & 4,337 jobs created since transfer 4

  5. GHA • Focus now on improving environment and delivering ‘Better Lives’ via projects such as • Bursary Programme (xx bursaries to date) • Glasgow Gold • Wider Action – Silver Deal, Award winning apprentice programme • Current major projects: • Community Improvement Partnership • Transformational Regeneration Areas • Housing Options • Digital Inclusion Investment complete, focus on Better Lives 5

  6. Cleaner, greener,safer communities Environmental Gold Standard Innovative Community Improvement Partnership Enforcement Officers Glasgow House – Innovative design 6

  7. Better Lives Award winning apprentiship programme Bursaries for tenants Services designed at point of delivery, empowering tenants Wider Action 7

  8. Cube • Circa 3,300 properties • Operates in 8 Local Authority Areas • Set up in 1990 for Scottish Homes stock transfer in Glasgow and West Dumbarton / Joined the group in 2012 8

  9. Innovation at Cube • new state-of-the-art district heating and hot water system in Cube's Wyndford Estate in Maryhill, Glasgow • system provides low cost, environmentally-friendly energy and is part of a £27million regeneration of the Cube Housing Association homes and surrounding estate • Nationally recognised – Prince Charles & Energy and Climate Change Select Committee visit 9

  10. Your Place Property Management Part of the Wheatley Group 10

  11. YourPlace Property Management Scotland’s ‘feel good Factor’ Over 24,500 customers Common Repairs team Class leading customer satisfaction 11

  12. YourPlace Property Management Letting & Management • In-house capacity, including Marketing, Legal etc. • Access to Group services and contractors • Informed new legislation 12

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  14. Lowther Homes • Fully owned subsidiary, with a separate Board • Full and mid market rented stock across Glasgow and beyond - 234 full market - 184 mid market • Profits ‘Gift Aided’ within the group 14

  15. A growing group • As a group, we have plans to continue to grow: • WLHP partnership • Loretto Housing and Care partnership • Focus on the central belt in Scotland, partnerships and asset growth 15

  16. Wheatley Group Geographical Footprint 16

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