TENDER BRIEFING SESSION FOR:- FAMILY SUPPORT SERVICE

1. EVERY CHILD MATTERS in Lincolnshire TENDER BRIEFING SESSION FOR:-FAMILY SUPPORT SERVICE THURSDAY 19 MARCH 2009 13:30 TO 15:30

2. WELCOME AND INTRODUCTIONS • Meredith Teasdale, Head Of Service West Lindsey • Glenys Lister, Team Manager Strengthening Families • Andrew McLean, Senior Commissioning Officer Commissioning and Service Development • Katherine Hartoch Contracts Officer • Julia Beard, Contracts Officer • Housekeeping • Aims for today

3. AIMS • To explain our vision for the new services • What we will expect of Service Providers • How the tender process will be conducted • To provide you with further information about the commissioning and tendering processes

4. The Six Key Strategic Themes are: • ALL CHILDREN ACHIEVING THEIR POTENTIAL: excellence in learning with support. • PREVENTION: early action resulting in a shift of resources from Specialist to Universal. • A NEW SINGLE ORGANISATION: developing integrated working. • SAFEGUARDING OUR CHILDREN: ensuring children are safe in every environment. • PARTICIPATION AND ASPIRATION: listening to and acting on what children and young people and parents/carers tell us. • PARTNERSHIP: creating sustainable futures through collaboration.

5. Impact of Extended Provision on Outcomes GREATER OPPORTUNITIES Smoother transitionprocesses Improved relationships with teachers Improved self-esteem, confidence and motivation Raisedattendance Improvedbehaviour Raised Achievement Skills developments Improvementsin quality of family life Reduced exclusions Feeling valued and trusted by school Relevant work experience Greater enjoyment of school Reintegration/engagement with school and learning WIDER ACCESS TO HELP AND SUPPORT

6. Local Children’s Partnerships The link to the CYPSP and purpose of LCPs Partners in Commissioning CYPSP Agrees priorities and turns them into contract/SLAs CYPP Procures through contract/SLAs LCP feeds back on performance & Impact Partners in Delivery LCPs Delivers CYPP outcomes Designs services Coordinates local action “No Wrong door” Brings together partners and parents Breaks down local barriers Stimulates local innovation Feeds back on local impact and experience District Local Strategic Partnerships

7. Integrated Locality Teams • Children’s Services Team Manager (CSTM) • Principal Practitioner (PP) • Children’s Centre Manager • Preventative Worker – will agree with the Provider the package of Family Support to be provided, or agree alternative provision

8. Service Delivery The Service will be delivered across the following LCP areas: • East Lindsey • Boston • West Lindsey • Lincoln • North Kesteven • South Kesteven • South Holland

9. Service Delivery Services will be targeted and will address: - the needs of vulnerable families - rurality

10. Research on impact of outreach work

11. Summary Purpose of the Service • To provide early intervention and protective universal services • To help families boost children’s resilience • To prevent poor outcomes • To demonstrate effectiveness in building protective factors with the families they support

12. Service provision • The service will provide: - a range of practical support - advice and guidance - mentoring

13. Eligibility The Service will be targeted at: - families that have had the need for Family Support identified as part of a CAF The Service will be delivered across two age bands: - 0 – 5 (76%) - 5 – 14 (24%)

14. Eligibility Level 1 – delivered through universal Services Levels 2 and 3 – targeted support aimed at preventing the need for specialist provision or helping families access universal services Level 4 – specialist support

15. Where are we now?

16. Where do we want to be?

17. Partnership Working

18. Safeguarding • The Service will operate within Lincolnshire Safeguarding Children Board Child Protection Guidelines.

19. Monitoring and Evaluation • Quarterly contract monitoring meetings. • The annual review will be supported by a robust evaluation process. • Computer based budget system capable of producing a current statement of expenditure against income and necessary performance monitoring information.

20. PRE – TENDER EVALUATION PROCESS Pre Tender Application via electronic submission to cpc@lincolnshire.gov.uk • Closing date 12.00 noon 28 May 2009 • Desk top – assess general capability, suitability, and financial standing • Draw up Select List and undertake evaluation visits w/c 13 April 2009 • Notify Service Providers invited to tender 16 April 2009

21. INVITATION TO TENDER (ITT) Delta Electronic Tendering • Service providers will be invited to tender using the Delta Electronic Tendering Vault system.(Delta ets). • Service providers will have to register with Delta ets to access the ITT – this is free. • ITT documents will be available for downloading via the Vault method.

22. INVITATION TO TENDER (ITT) Delta Electronic Tendering contd. • Service providers will submit their tender electronically using the Delta Electronic Tendering Vault system.(Delta ets). • Tenders must be submitted by 12.00 noon on 28 May 2009. • The system will not allow late tenders.

23. PRICING THE SERVICE • Pricing schedule to be completed as part of the tender submission • Price submitted should be full and inclusive based on provision of service described in the specification

24. PRICING THE SERVICE • Price breakdown also to include indirect costs for: • Initial Set-up Costs • Management and Staffing Costs • Training/Safer Recruitment Costs • Support Worker/Admin Costs • Premises and Equipment Costs • Overheads – Stationery, communications, utilities • Other Related Costs

25. TUPE • A number of staff could potentially transfer to the successful Tenderer • TUPE provides that where there is a transfer of an undertaking the new employer takes over any employment liabilities and the responsibility for the employment contracts of employees, who then transfer on their previous terms and conditions of service

26. TUPE • It is the sole responsibility of the Tenderer to take any legal advice they consider necessary as to whether TUPE will be likely to apply to the proposed contract, and if so, to reflect the financial implications of such transfer in their tender.

27. INVITATION TO TENDER Evaluation of Tenders assessed on following criteria: • Implementation plans, service delivery proposals, human resources, partnership working, quality assurance and monitoring measures, and financial proposals. • Method Statements – should demonstrate how the service provider intends to deliver the Services.

28. INVITATION TO TENDER • A short list for interview will be drawn up • Selected service providers will be required to attend an interview and to make a presentation in support of their tender submission

29. TENDER PROJECT TIMETABLE

30. FURTHER INFORMATION • For further information on this service please contact Lynn Brammer on Telephone 01522 554076 or e-mail lynn.brammer@lincolnshire.gov.uk • For further information on either tendering or Section 11/Safeguarding Standards please contact Katherine Hartoch on Telephone 01522 554615 or e-mail katherine.hartoch@lincolnshire.gov.uk

31. Section 11 of the Children Act 2004 Statutory guidance on making arrangements to safeguard and promote the welfare of children under section 11 of the Children Act 2004 (2007) • “Section 11 of the Children Act 2004 places a duty on key people and bodies to make arrangements to ensure their functions are discharged with regard to the need to safeguard and promote the welfare of children (< 18 years of age). The application of this duty will vary according to the nature of each agency and its functions”. • “The Section 11 duty means that these key people and bodies must make arrangements to ensure two things. Firstly, that their functions are discharged having regard to the need to safeguard and promote the welfare of children, and secondly, that the services they contract out to others are provided having regard to that need”.

32. Section 11 of the Children Act 2004 • Safeguarding and promoting the welfare of children is defined for S11 as: • Protecting children from maltreatment; • Preventing impairment of children’s health or development; • Ensuring that children are growing up in circumstances consistent with the provision of safe and effective care; and • Undertaking that role as to enable those children to have optimum life chances and to enter adulthood successfully.

33. Section 11 of the Children Act 2004 Essential requirements: • Senior management commitment to the importance of safeguarding and promoting children's welfare • A clear statement of the agency's responsibilities towards children, available for all staff • A clear line of accountability within the organisation for work on safeguarding and promoting the welfare of children • Service development that takes account of the need to safeguard and promote welfare, and is informed, where appropriate, by the views of children and families

34. Section 11 of the Children Act 2004 • Training on safeguarding and promoting the welfare of children for all staff working with, or in contact with, children and families • Safe recruitment procedures in place • Effective inter-agency working to safeguard and promote the welfare of children • Effective information sharing

35. Section 11 of the Children Act 2004 Section 11 Compliance: How are LSCB checking (1)? • Within Lincolnshire Section 11 and safeguarding standard compliance are monitored using both Strategic Level and individual Case File Assessments. Compliance monitoring is undertaken in conjunction with an LSCB moderator. • The Strategic Level Assessment provides a series of questions which probe an organisation's compliance with the key requirements of Section 11 and safeguarding standards, and by completing this and grading an organisation's performance you will gain an compliance score and identify areas of improvement to help meet the standards.

36. Section 11 of the Children Act 2004 Section 11 Compliance: How are LSCB checking (2)? • To assist organisations in this process a Grading Criteria and Working Guidance for Completing the Assessment provides examples of evidence that may be relevant to the organisation. It is not prescriptive and they can provide alternative examples provided they evidence they have met the criteria.  • LSCB want to ensure organisations are putting Section 11 and safeguarding standards requirements into practice so we also provide a  Case File Assessment Toolkit which asks organisations to select three current case files or examples of interaction with children and young people and examine how they meet the criteria.

37. SECTION 11- ASSESSMENT PROCESS FOR TENDERING

38. Section 11 – preparing for assessment Documents are available at: www.lincolnshire.gov.uk/lscb And then click on the link “Section 11 and Safeguarding Standards of the Children Act”

39. ANY QUESTIONS: