State Street’s IT Energy Efficiency Sustainability Program

1. State Street’s IT EnergyEfficiency Sustainability Program Michael Swetz Vice President IT Energy Efficiency/Sustainability Program Manager NEDRIX 20th Annual Conference

2. Agenda Sustainability and Continuity The Five Whys? The Partnership State Street Sustainability Approach Green/Sustainability IT Program Open Discussions and Questions

3. Sustainability and Continuity Continuity and Sustainability “Capable of being, or relating to a lifestyle involving the use of sustainable methods, or being a method of harvesting, or using a resource so that the resource is not depleted or permanently damaged”* “Uninterrupted connection, succession, or union. Uninterrupted duration, or continuation especially without essential change”* *

4. The Five Whys? Continuity and sustainability have common components which can be leveraged Financial and operational efficiencies Sustainability can simplify continuity efforts Shareholders, customers, employees and future generations benefit Because it’s the right thing to do!

5. The Partnership The Continuity and Sustainability Partnership Creating common goals and results through people, process, technology and resource management People Work-from-home opportunities enhance continuity efforts and preserve natural resources. Process Sustainability initiatives, such as audio/video conferencing, can simplify continuity. Technology Innovative technology solutions can benefit both “green” and continuity efforts, i.e. server virtualization, virtual desktop, voice over IP, etc. Resource Management “Green” resource management can avoid natural resource supply shortages and limit associated business disruptions.

6. Our Company Today — Strong Global Enterprise Our Company Today State Street • Founded in 1792 • Solely focused on serving institutional investors Investment Management • Assets under management: $1.9 trillion* • One of the world’s largest managers of institutional assets offering a powerful global investment platform • Provides investment strategies across the risk/return spectrum of investment solutions covering every major asset class, capitalization range, region and style Investment Research and Trading • Global leader in specialized investment research, trading and securities lending • A total of approximately $2.3 trillion in average lendable assets for Q3 2011 • $12.2 trillion in foreign exchange and equity volume traded in first nine months of 2011 • Provides research, innovative portfolio strategies, trade process optimization and global connectivity across multiple asset classes and markets Investment Servicing • Assets under custody and administration: $22 trillion* • One of the world’s leading investment service providers • Provides fund accounting, fund administration, custody, investment manager operations outsourcing, recordkeeping, performance and analytics, and transfer agency services *As of August 31, 2011

7. State Street Environmental Sustainability (ES) Policy & Strategy Corporate Environmental Sustainability Policy Statement • Commit to being a leader in environmental sustainability • Define environmental sustainability • Create long-term value for our constituents Guiding Principles • Take into account interests and expectations of our constituencies • Take a comprehensive approach in management practices • Measure our progress against goals Strategic Objectives Governance, Infrastructure and Organization Operations and Resource Management Products, Services and Investments Communications, Employee Involvement and Public Policy Engagement

8. State Street Environmental Sustainability (ES) Strategy Key ES Performance Metrics and Three-Year Goals • Reduction in carbon dioxide (CO2) emissions (-10%) • Reduction in water usage (-3%) • Reduction in waste disposed (-5%) • Increase in recycling diversion rate (+5%) • Key Assumptions • 2009 baseline year • Timeline 2011 – 2013 • All goals are based on intensity versus absolute targets • Intensity denominator is based on employees (e.g., carbon emissions per person)

9. Board of Directors Board of Directors State Street ES: Organization and Governance Structure Board Committee Management Committee ES Executive Committee Information Technology Executive Management Working Group Members Information Technology Energy Efficiency Sustainability Program Manager Corporate Citizenship ES Office ES Working Group IT Energy Efficiency Sustainability Team Technical Functional Areas Supporting Functional Areas

10. Green IT Strategy and Blueprint = Innovative Technology Solutions We consider the environmental impact of everything we do. We meet business needs in a way that delivers environmental benefit. We embrace green solutions in our standard operating procedures. Green Strategy and Culture Green Solutions Green Operations Technology Blueprint Delivery Strategy

11. Innovative Technology Solutions 21st Century IT Infrastructure Laureate & 21st Century Achievement Best Data Center Initiative Technology Deployment Excellence & Achievement in IT Runner-up Laureate June 2011 May 2011 April 2011 June 2011 December 2010 March 2011 November 2010 “A Reliable, Resilient, Secure, and Efficient IT Infrastructure to Enable Business Growth and Transformation” • Centralized, Standardized IT Infrastructure • Server virtualization • Private cloud • Storage Area Network (SAN) & Network-Attached storage (NAS) • Replicated Virtual Tape Library • Voice-over IP • High-End Trading Floor • Regionally diverse market data and direct market access • Mobile turrets • Integrated audio video • Call recording Global Data Center Strategy Enterprise Regional Local processing points of presence Disaster recovery High-Speed DWDM Network Scalable 10GB network connectivity for all voice and data Dense Wave Division Multiplexing (DWDM) and Multiprotocol Label Switching (MPLS) Onsite and cross-site redundancy Low-latency network acceleration (Zero Footprint)

12. “Results” Benefits of State Street’s Green/Sustainability IT Program • Multi-million dollar savings • Reduced emissions: estimated100,000+ metric tons Carbon Dioxide Equivalent (CDE)* • Key examples: Global Green 100 April 2009 October 2009 Best Green IT Initiative December 2009 October 2009 Program CDE Reduction (Metric Tons)* Data Center Enhancements 14,000+ Low Carbon IT Campaign PC Power Management 8,000+ July 2010 April 2010 Server Virtualization 77,000+ Other IT Initiatives 1,000+ * Reflects 2006-2010 October 2010 October 2010

13. State Street’s Green/Sustainability IT Program The Program Representation is key to our success Corporate Citizenship Office • Ensures alignment with corporate programs and initiatives Asset Management and Procurement • Incorporates “green” into purchasing procedures and contract language Marketing and Communications • Facilitates cultural change and information sharing organization-wide Technologists • Innovates and implements “green” technical solutions

14. State Street’s Green / Sustainability IT Program • “Raising the Bar for Social Responsibility” Method and Technology Consumption Control Culture and Communications • Corporate Social Responsibility Report • Environmental Sustainability Executive Committee • Green Transparency/Client Communications • Electronic Billboards/Kiosks • Employee Forums and Information Sessions • Sustainability Blog • IT Energy Efficiency Sustainability Program website • Metrics/Benchmarking • Purchased Green Certified Energy • Zero Footprint, Maximum Impact™ • Virtualization • Transformation of Distributed Computing Environment • SAVE Storage • GRID Computing • Private Cloud • Thin Client/Desktop Provisioning • Outside Air Cooling • Plenum Return • Ultrasonic Humidification • Energy Incentives/ Rebates • Participation in Industry Standard Development • Printer Default Settings • “Green Your Files” • Video and Teleconferencing Solutions • Green Commuting/Flex Work • PC Power Management • Replacement of CRT Monitors • Green Hardware Selection • Computer Room Lighting Reduction • Incineration of Electronic Media • IT Equipment Recycling

15. Method and Technology Key Green IT Achievements Purchased Green Certified Energy Zero Footprint, Maximum Impact™ Virtualization Standardized Accelerated Virtualized Eco-Friendly (SAVE) Storage • Reduces greenhouse gas emissions • Reduces the IT infrastructure in local offices by relying on global enterprise and regional data centers and technology to bring applications to users • Virtualization of 50% of servers provides annual energy savings, reducing CO2 emissions • Use industry-standard calculator to identify and track savings • Provides advanced services with lower-cost storage tiers for data archival while reducing long-term migration costs with transparent data mobility

16. Method and Technology Key Green IT Achievements Transformation of Distributed Computing Environment GRID Computing Thin Client/Desktop Provisioning Outside Air Cooling Hot Aisle Plenum Returns More powerful, more energy efficient and easier to provision and maintain Enables greater performance, efficiency and reliability Minimizes energy costs for the end-user; supports “green” commuting efforts Provides free cooling Adds efficiency to computer room cooling

17. Method and Technology Key Green IT Achievements Ultrasonic Humidification Thin Client/Desktop Provisioning Energy Incentives/Rebates Participation in Industry Standard Development Energy cost avoidance contributes to our goal to defer data center facility expansion Further reductions in desktop energy consumption Enhanced ROI for sustainability/energy efficiency projects Have a voice in and keep pace with evolving industry standards

18. Consumption Control Key Green IT Achievements Printer Default Settings “Green Your Files” Video and Teleconferencing Solutions Green Commuting/Flex Work • Saves Paper and Supplies • Changes multifunction device printer default settings to double sided, black-and-white printing • Significant savings for the environment and the corporations bottom line • Promotes deletion of unnecessary files through a special marketing program • Enables reduction of travel and greenhouse gas emissions • Teleconferencing usage increased year after year • New technologies add efficiencies and discourage travel • Benefits employees, the company and the environment • Explore opportunities and logistics for staff to work from home, leveraging existing corporate program

19. Consumption Control Key Green IT Achievements PC Power Management Replacement of CRT Monitors and PCs Green Hardware Selection • Enables policy-based shutdown and wakeup of desktops • Deploying to over 30,000 desktops • Significant energy savings • Return on investment < 1 year • Replaces CRT Monitors with flat screens and upgrade PCs thorough lifecycle management • New monitors use much less electricity (35 watts) then older CRT monitor (85 watts) • New PCs use less power (Energy Star) • Incorporates energy efficiency criteria into the hardware selection process • Vendor efficiency ratings added as a decision point • Additional savings realized as EPA standards became available • Investigating server throttle-down features

20. Consumption Control Key Green IT Achievements Computer Room Lighting Reduction Incineration of Electronic Media IT Equipment Recycling Saves energy by minimizing lighting and utilizing motion sensors Turns obsolete electronic media into energy for local communities Implements common practices for removal and disposal of computers, monitors, printers and other IT hardware assets

21. Culture and Communications Key Green IT Achievements Corporate Social Responsibility Report Environmental Sustainability Executive Committee Green Transparency/Client Communications Co-Electronic Billboards/Kiosks Employee Forums and Information Sessions Sustainability Blog IT Sustainability Energy Efficiency Program website Metrics/Benchmarking • Raises Awareness • Facilitates cultural change • Encourages cross-organizational information sharing • Measures progress internally and against industry best practices • Baseline monthly electrical costs • PUE/DCiE/DCP calculations • Communicate results • Celebrates successes

22. State Street’s Green/Sustainability IT Program The Future • Data Center Infrastructure enhancements • PC power management • Server virtualization • IT equipment recycling • Consolidation • Rebate programs • Industry participation • Adjust system inlet temperatures to take • advantage of new ASHRAE guidelines • VFD's for CRAC units, alternative power solutions • Business view of enterprise data center power consumption and efficiency • Enhanced efficiencies • Measure energy consumption efficiencies at processing unit level Continuous Improvements of Established Practices Expanded Data Center Meter and Monitoring Additional Data Center Infrastructure Projects IT Energy Efficiency Sustainability Dashboard Private Cloud Industry Standard Benchmarking

23. State Street’s Award Winning Information Technology Most innovative users of business technology Most innovative users of business technology Technology, Innovation & Promise World’s Best Banking System World’s Best Banking System World’s Best Banking System Financial All-Stars 2004-2009 European Tech & Trading Provider of the Year: Back Office Most innovative users of business technology Most innovative users of business technology Laureate & 21st Century Achievement Best Infrastructure World’s Best Online FX Trading System World’s Best Online FX Trading System Most innovative users of business technology Technology, Innovation & Promise Best Cross Asset Trading Initiative Best Green IT Initiative Laureate Global Green 100 2010-2011 Most innovative users of business technology Business Continuity Strategy of the Year Laureate & 21st Century Achievement Finalist Resiliency, Data Protection & Recovery Low Carbon IT Campaign World's Best Online FX Trading System 2011 Runner up Innovation in an IT Project TechnologyDeployment Business Project of the Year Best Data Center Initiative Best IT Team Excellence & Achievement in IT World's Best Online FX Trading System Laureate & 21st Century Achievement

24. Questions and Open Discussions The entire presentation, whether in whole or in part, is considered "Limited Access" under State Street Corporate Information Security Policy 27001/27002. As such, this information is designated solely for the use of the individuals attending today's meeting, and any reproduction without the express consent of State Street Corporation is prohibited.