3CX – The VOIP PBX for small to medium businesses Nick Galea, 3CX CEO

1. 3CX – The VOIP PBX for small to medium businesses Nick Galea, 3CX CEO

2. Agenda • 3CX intro • IP PBX market intro • IP PBX benefits • How an IP PBX works • 3CX Phone System • Become a 3CX partner!

3. Company overview • Founded 2005 • Microsoft Gold Partner • Partnerships with leading VOIP vendors • Award winning software • 1000 downloads per day

4. Global presence • Offices in UK, Miami, Hong Kong & Cyprus • Web site in 26 languages (also www.3cx.com.tr)

5. IP PBX Estimated Market Increase

6. More IP PBX market facts • “Replacement of old style PBXs is well underway” (Forrester) • “23% of large companies in the US have deployed IP PBXs” (Forrester) • “90% expect to complete by 2012” (Forrester)

7. IP PBX System Overview & Benefits

8. How It Works – IP PBX & SIP phones • IP PBX server – talks SIP • SIP phones

9. How it works – PSTN lines • PSTN linesthrough: • VOIP Gateway • VOIP Service Provider

10. Benefits for the business owner • Lowers call costs! – • Use Voip for international calls • Calls between branch offices are FREE • Lower up front cost of PBX • Less expensive to buy & run • Eliminate vendor lock in • Cheaper to expand & add features • Increased productivity of employees • Offer employees mobility • Retain staff and leverage staff in different locations

11. IP PBX Benefits for the user • Mobility – Use extension from anywhere • Increase productivity • Integration with Outlook, CRM – agents can make up to 30 more calls per week • Manage phone from Windows • Easy to setup call forwarding, conferencing etc. • Presence eliminates phone tag • Saves several hours per week

12. IP PBX benefits for IT staff • Adding and moving extensions easier • Less time explaining how to use a phone • Easy, web based administration • Easier to manage • Software, not a proprietary black box

13. IT Staff benefits quantified • Each add, move takes 2 hours LESS • -4.7 hours LESS support • Per week / IT employee • -4.7 hours LESS administration • Per week • from “Productivity and the IPC Business Case” Sage Research Inc.

14. Why choose 3CX Phone System?

15. 3CX Phone System overview • Open - Based on the SIP Standard • Works with all major SIP phones, gateways and providers • Targeted at Small to Medium Businesses • Low cost • Including voice mail and auto attendant & call queues

16. USP 1 – Runs on Microsoft Windows • Runs on Windows XP, 2000, 2003 Server Vista & 2008 server • No need to run Linux • 3CX Phone System certified on Windows Server

17. USP 2 - Easy administration • Easy to install & Manage:

18. USP 3 - Windows VOIP client • Increase mobility and productivity:Easily transfer callsIndicate presence • Works withInbuilt phoneHardware SIP phone

19. USP 4 – Integrates with Outlook • Launch calls from Microsoft Outlook Salesforce.comNo need to redial numberAutomatic loggingCan work with other CRM

20. USP 5 – Completely Software based • Get faster access to new features • Easier to scale and manage • Integrate with your business applications • Run on Existing Windows machine or virtualize with Windows Hypervisor • Backup your PBX to a DVD!

21. USP 6 - User Portal

22. Other features • 3CX Tunnel – tunnel all SIP traffic over a single TCP port • Receive faxes as PDF files – eliminate need for fax server • Phone provisioning for leading phones • Automatic configuration of providers and gateways

23. PSTN Office London Patton SN4638 (4BRI) Internet Remote workers Example architecture Office Cyprus

24. Compatible hardware • SIP phones – Hardware or Software • 3CX, Aastra, SNOM, Linksys • VOIP Gateways for PSTN lines • Patton, Vegastream, Audiocodes • Sip trunking / VOIP provider • Nexvortex, Inphonex, Broadvox

25. 3CX Phone System – Versions • Free edition • Up to 8 simultaneous calls • Designed to win market share • Small Business edition • Up to 8 simultaneous calls - $495 - €375 • MWI, Presence information, 4 channels of G729, Fax, Call Park and more • Pro edition • Up to 16 simultaneous calls - $995 - €795 • All of Small Business features incl 8 channels of G729 • Enterprise Edition • Up to 32 simultaneous calls - $1495 - €1150 • All of Small Business features incl 16 channels of G729

26. Main Competitive Advantages -Our clients put it better than us … “3CX allows medium-sized businesses to work on a corporate scale. Fantastic!” - David Buckley, Network Manager, NANT Ltd. UK “3CX scales well, and is definitely much cheaper to scale up than comparable hardware PBX”- Ryan Crompton, Systems Administrator, ZYTO Corp., USA “We don’t understand VOIP, but we understand 3CX” - NO TOMATO advertising agency team, The Netherlands “The 3CX Phone System is a great Windows-based PBX solution for our company. It is a cost-effective solution which is easy to install and maintain” - Mike Faster, President, Coyote Creek Consulting, USA

27. 3CX Partner program

28. Why partner with 3CX? • 100% channel company! • Access to leads via our web based portal • Free partner support (email & chat) • Via web based support system • Free NFR key for Small Business Edition • Listing on our website

29. Partnership requirements • Have system already installed and configured • Be familiar with the product • Become first line support to customers (including installation, configuration) • Mention the 3CX Phone System on your website and identify yourself as a 3CX reseller • http://www.3cx.com/partners/index.html • http://www.3cx.com/partners/program.html

30. Thank you • Thank you! • Sign up as 3CX partner at www.3cx.com