Technical Orientation

1. Technical Orientation Spring2014

2. Technical Orientation • Session starts at 3:00 pm • We’ll be online shortly • Speaker test starts about 2:45 • To ask questions, • use the chat window

3. Review and Recording • We are recording the session today. • The recording will be available from the web page – a link will be on the front of Genesis • These slides will be available on the same page for review.

4. Welcome and Introduction • Mary Jane Heider • Director, Academic Computing • mjheider@genesee.edu • Judie Littlejohn • Distance Learning Advisor • jmlittlejohn@genesee.edu

5. More intros • In the chat area, tell us what course or courses you are taking • What questions do you have?

6. When in Doubt • Contact your instructor • Contact Mary Jane • mjheider@genesee.edu • Contact the Help Desk • helpdesk@genesee.edu • 1-866-614-5004 (toll free, 24x7)

7. Where to start • Bookmark these sites • www.genesee.edu • Genesis.genesee.edu

8. Taking An Online or Hybrid Class • Get the textbook • “Go to” class faithfully; log in regularly • Your instructor can see when you log in • Attend any in-person sessions faithfully • Read the syllabus; note important dates • Tests, homework, reading assignments • Be prepared for a lot of work on your own • Expect to spend 10-20 hours per week on a single class

9. Your class • Use the polling option and tell us if your class is hybrid or fully online • Fully Online • Hybrid • Don’t know (If you have more than 1, pick the one you have questions about!) • If you have a hybrid class, do you know when your first class meeting is? • Do you know when all of your class meetings are?

10. Turning in Assignments

11. Turning in Assignments • Start with the syllabus and/or do not hesitate to ask your instructor! • Most likely one of the following: • Blackboard Assignment • Blackboard Email • Blackboard Messaging • Blackboard Discussion • Publisher Web Site • Genesee Email • USPS mail • Fax

12. Your NetID and Password • Genesis Login • Genesee email – Gmail inside Genesis • Network Login • Same username for both; may not be the same password initially • Use the password reset inside Genesis to synch the passwords • Publisher web site may be a another

13. Password Self Reset • From the front of Genesis • Need an alternate email address entered into Banner!

14. Browsers • Most current browsers are supported • Internet Explorer • Firefox • Chrome • Safari • If one doesn’t work, try the other. • Have 2 installed for that purpose. • If you get “Browser Problem” • Click continue

15. Logging in • What have you already logged into? • What have you had problems logging into? • Do you know what browser(s) you have on your computer? • I have multiple browsers • I only use Internet Explorer (or Safari for Mac) • I don’t know where to get more browsers • Do you know if you need a publisher website login?

16. Genesee Email • Check your Genesee email regularly • Many instructors will only take messages from Genesee email • Only use your personal email (Yahoo, email, roadrunner) in an extreme emergency • The Help Desk is open 24x7 to help you log into your Genesee email • Identify yourself: “Mat 129 student” • Put your name in your email • Explain fully; too much is better than not enough • Be patient in expecting an answer

17. Genesee Email Your Email username is the same as your Genesis username The email address takes the form: username@my.genesee.edu If you want to get your email on a mobile device, click the link to “Get mobile connection info” and follow the directions there.

18. NetID and logging in • On Campus • To log into any computer • At a distance • To access the library online databases

19. My Courses/Blackboard • Log in through Genesis

20. Genesis Links • My Genesis – access to “Banner Self Service” • My Courses – access to course materials • Email – access to your Genesee email

21. My Courses Tab • Information and links to courses • Look for the On Demand Learning Center in the right column • You should see all of your courses.

22. My Courses • Known as “Blackboard” or “My Courses” interchangeably • Poke through all the links • When in doubt go to the “home” page

23. Blackboard Menu • Look for your syllabus first • Home page or in a Learning Module • Every course will be different • Disappearing Menu!

24. Email And Messaging • Messaging stays within the course – you need to log into your course to see the messages • Email goes externally to your Genesee email • Be careful of the wording – which is your instructor really using?

25. Assignment Tool • The Assignment tool may be how you submit homework/papers • Watch for file format requirements • “RTF” – in your word processing software, click on File > Save As and look for “Rich Text Format” as an option

26. Assignment Tool • Watch the date and time you are given • All times are local (Eastern Standard) • READ THE INSTRUCTIONS!

27. Assignment Tool • Do you type in the box or attach a file? • Read the instructions!

28. Discussions • Discussions are where you interact with other members of the class • Not anonymous! • Play nice!

29. Learning Module • There can be lots of material here • Read it ALL! Do not assume they are all the same • There is usually critical course material found here

30. Assessments • This means Quiz and Test • Watch the dates and times available • No link means it’s not available

31. Assessments • Can be timed/untimed, one time only/multiple attempts • All have deadlines

32. Blackboard Learn • Tutorials • http://ondemand.blackboard.com • Click on “For Students” • Short videos on many topics • Pay special attention to: • Discussions • Email / Messaging

33. What next? • If you don’t have the textbook, get it NOW! • Look for the syllabus • Make sure you can log into: Genesis, Genesee email and network • If you need a publisher access code, get that now • Ask questions

34. Questions • What didn’t we answer for you? • What one new thing did you learn today?

35. Technical Problems • Call the help desk to report problems • 1-866-614-5004 • They will happen! Look for info… • Read the blog: maryjane47.wordpress.com • Help desk online: hd.genesee.edu • “Like” us on Facebook: • www.facebook.com/GeneseeCommunityCollege • Follow us on Twitter: • Sunygcc (general info) • Call the college and listen to the message • 1-585-343-0055 (mostly weather related)

36. HELP! • Contact your instructor • Contact Mary Jane • mjheider@genesee.edu • Contact Judie • jmlittlejohn@genesee.edu • Contact the Help Desk • helpdesk@genesee.edu • 1-866-614-5004 (toll free, 24x7)