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Technical Orientation

Technical Orientation. FALL 2012. Technical Orientation. Session starts at 11:00 am We’ll be online shortly Speaker test starts about 10:45 To ask questions, use the chat window. Review and Recording. We are recording the session today.

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Technical Orientation

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  1. Technical Orientation FALL 2012

  2. Technical Orientation • Session starts at 11:00 am • We’ll be online shortly • Speaker test starts about 10:45 • To ask questions, • use the chat window

  3. Review and Recording • We are recording the session today. • The recording will be available from the web page – a link will be on the front of Genesis • These slides will be available on the same page for review.

  4. Welcome and Introduction • Mary Jane Heider • Director, Academic Computing • mjheider@genesee.edu • Judie Littlejohn • Advisor, Distance Learning • jmlittlejohn@genesee.edu

  5. More intros • In the chat area, tell us what course or courses you are taking • What questions do you have?

  6. When in Doubt • Contact your instructor • Contact Mary Jane • mjheider@genesee.edu • Contact the Help Desk • helpdesk@genesee.edu • 1-866-614-5004 (toll free, 24x7)

  7. Where to start • Three bookmarks • www.genesee.edu • Genesis.genesee.edu • www.outlook.com

  8. Taking An Online or Hybrid Class • Get the textbook • “Go to” class faithfully; log in regularly • Your instructor can see when you log in • Attend any in-person sessions faithfully • Read the syllabus; note important dates • Tests, homework, reading assignments • Be prepared for a lot of work on your own • Expect to spend 10-20 hours per week on a single class

  9. Your class • In the chat, tell us if your class is hybrid or fully online • If you don’t know, that’s okay… ask! • If you have a hybrid class, do you know when your first class meeting is? • Do you know when all of your class meetings are?

  10. Turning in Assignments

  11. Turning in Assignments • Start with the syllabus and/or do not hesitate to ask your instructor! • Most likely one of the following: • Blackboard Assignment • Blackboard Email • Blackboard Messaging • Blackboard Discussion • Publisher Web Site • Genesee Email • USPS mail • Fax

  12. Three Accounts • Genesis Account • Outlook.com email account • Network account • Same username for all 3; may not be the same password • Publisher web site may be a 4th

  13. Browsers • Most current browsers are supported • Internet Explorer • Firefox • Chrome • Safari • If one doesn’t work, try the other. • Have 2 installed for that purpose. • If you get “Browser Problem” • Click continue

  14. Java • A number of upload problems related to Java • If you have problems, try this: • In Control Panel > Add/Remove Programs • Uninstall all versions of Java or JRE • Go to www.java.com • Install the latest version • When you see a pop up with “Run” and “Cancel” as options > Click on “Run”

  15. Logging in • What have you already logged into? • What have you had problems logging into? • Do you know what browser(s) you have on your computer? • Do you know if you need a publisher website login?

  16. Genesee Email • Check your Genesee email regularly • Many instructors will only take messages from Genesee email • Only use your personal email (Yahoo, email, roadrunner) in an extreme emergency • The Help Desk is open 24x7 to help you log into your Genesee email • Identify yourself: “Mat 129 student” • Put your name in your email • Explain fully; too much is better than not enough • Be patient in expecting an answer

  17. Genesee Email Your Email username is the same as your Genesis username The email address takes the form: username@my.genesee.edu

  18. Network account • On Campus • To log into any computer • At a distance • To access the library online databases

  19. My Courses/Blackboard • Log in through Genesis

  20. Genesis Tabs • My Genesis – access to “Banner Self Service” • My Courses – access to course materials

  21. My Courses Tab • Information and links to courses • Look for the Student Tutorials on the left column

  22. Getting to My Courses • Technical Issues • ALWAYS say “Run” to the 1st Java • Say “No” to the 2nd Java (shown below; you may not get this) • A white screen means you have Norton Internet Security on your computer; turn it off

  23. My Courses • Known as “Blackboard” or “My Courses” interchangeably • Poke through all the links • When in doubt go to the “home” page

  24. Blackboard Menu • Look for your syllabus first • Home page or in a Learning Module • Every course will be different

  25. Email And Messaging • Messaging stays within the course – you need to log into your course to see the messages • Email goes externally to your Genesee email • Be careful of the wording – which is your instructor really using? • When in doubt, ask!

  26. Email/Messaging • Enter text in the Subject line that is descriptive • “Request for information on assignment 1” • “Question about quiz 2” • “Problems with references on research paper” • Explain your question/request fully • Sign your message with your name (yes, it’s on the message, it’s just polite!) • Be patient in getting an answer back

  27. Assignment Tool • The Assignment tool may be how you submit homework/papers • Watch for file format requirements • “RTF” – in your word processing software, click on File > Save As and look for “Rich Text Format” as an option

  28. Assignment Tool • Watch the date and time you are given • All times are local (Eastern Standard) • READ THE INSTRUCTIONS!

  29. Assignment Tool • Do you type in the box or attach a file? • Read the instructions!

  30. Discussions • Discussions are where you interact with other members of the class • Not anonymous! • Play nice!

  31. Learning Module • There can be lots of material here • Read it ALL! Do not assume they are all the same • There is usually critical course material found here

  32. Assessments • This means Quiz and Test • Watch the dates and times available • No link means it’s not available

  33. Assessments • Can be timed/untimed, one time only/multiple attempts • All have deadlines

  34. Blackboard Learn • Tutorials • http://ondemand.blackboard.com • Click on “For Students” • Short videos on many topics • Pay special attention to: • Discussions • Email / Messaging

  35. Student Orientation Tutorial • Self Paced Online Tutorial • Go to http://hd.genesee.edu and look for the article on the Self Paced Tutorial • Worth doing – ask questions if you have them

  36. What next? • If you don’t have the textbook, get it NOW! • Look for the syllabus • Make sure you can log into: Genesis, Outlook.com email and network • If you need a publisher access code, get that now • Ask questions

  37. Questions • What didn’t we answer for you? • What one new thing did you learn today?

  38. Technical Problems • Call the help desk to report problems • 1-866-614-5004 • They will happen! Look for info… • Read the blog: maryjane47.wordpress.com • Help desk online: hd.genesee.edu • “Like” us on Facebook: • www.facebook.com/GeneseeCommunityCollege • Follow us on Twitter: • Sunygcc (general info) • Call the college and listen to the message • 1-585-343-0055 (mostly weather related)

  39. HELP! • Contact your instructor • Contact Mary Jane • mjheider@genesee.edu • Contact Judie • jmlittlejohn@genesee.edu • Contact the Help Desk • helpdesk@genesee.edu • 1-866-614-5004 (toll free, 24x7)

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