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Verbal communication + interpersonal

Chapter 4 Recap/Lecture. Verbal communication + interpersonal . What is verbal communication?. http://www.youtube.com/watch?v=8-hGDlifwhg Written Face-to-face Use of words to communicate message Part of communicating effectively Relationship to interpersonal communication?. Use of Symbols.

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Verbal communication + interpersonal

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  1. Chapter 4 Recap/Lecture Verbal communication + interpersonal

  2. What is verbal communication? • http://www.youtube.com/watch?v=8-hGDlifwhg • Written • Face-to-face • Use of words to communicate message • Part of communicating effectively • Relationship to interpersonal communication?

  3. Use of Symbols • Language = System of Symbols • Words = Verbal Symbols • Grammar = Rules for use of words/symbols • Encoding and Decoding – difference?

  4. Verbal symbols…. • Are symbolic • Impacted by culture? • Evolve • Over time • Because of technology • Examples? • Vary in level of abstraction • Can be intentional (strategic ambiguity, equivocation “You are always so kind to me! Thanks for the gift!”, euphemisms “Pardon me while I run to the powder room.”)

  5. Verbal symbols … • Have denotative and connotative meaning • Difference? • http://www.youtube.com/watch?v=2F-ayEU3DBU

  6. Connotative vs. Denotative Meaning • What do these words mean? • Hot • Scrub • Crazy • Bad • Jumping • Thirsty • Swag

  7. Verbal symbols….are powerful • Static Evaluation • Polarization • Reification* • Muting • Sexist language • Racist language • Homophobic language • Albeist language • Building relationships • Inclusion • Confirmation • Problem solving Negatively Positively

  8. Improving Verbal Communication • Perspective taking • I-Messages • Understanding ladder of abstraction • Indexing • Probing middle ground

  9. Influences on Verbal Symbols

  10. Sex and Gender • Two-culture theory • Some argue: • Women use: more rapport talk, modifiers, polite talk • Also align those traits with femininity • Debate over if difference exist • Application Exercise

  11. Culture and Ethnicity • Symbolic Interactionism • Sapir-Whorf Hypothesis • Related to… • Linguistic determinism • Linguistic relativity • Phatic communication • Code switching • Codabiliy • Speech communities • Idioms

  12. Generation • Differences based on • Shared experiences • New technologies (or lack thereof) • Co-culture

  13. Context • Determines appropriateness • e.g. “Shut up” • Consider all elements in environment, such as: • Situation • Time • Relationship • Nonverbal cues • Relationship between verbal and nonverbal • Will discuss with Chapter 5

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