WP07: DNV Training Case

1. WP07: DNV Training Case P. Topalis and I. Nicoll, DNV Risk Management Software

2. Outline • Our Clients/User-Initial requirement analysis • First A-Team Review - Actions • Learner Definition and Learning Needs • DNV Training cases-Learning Modes • Incident Controller Training case • Tactical Emergency Manager training case • Accident Simulation • DNV Demo

3. DNV-RMS Typical Client and User

4. Major Accident in the Chemical Industry: Fire impinging vessel

5. Emergency Response

6. Initial User Requirement Analysis • Industrial Partners- Users • Mostly chemical industries in the UK • Wilton chemical site (ETOL-Emergency Services) • BASF • VOPAK (Teeside Storage) • Acordis • Merck • Two Refineries in Greece • Trainee profiles • Main controller (tactical response, senior manager, higher education) • Incident Controller (operational coordination, shift supervisor) • Interviews with 8 companies (mostly main controllers and training responsibles)

7. 1st Technical Review and Actions

8. Our Industrial Partner and their needs • Main partner: Wilton Chemical Site Emergency Services (ETOL). • Provide emergency response, fire fighting etc for 30 companies • Provide emergency response training to companies in the UK • Courses include: • Incident controller levels 1-3 (operational incident management) 4500 • Main controller (tactical incident management) • Main controller support • Crisis/business continuity manager (strategic accident management) • Fire Officer (operational incident management) • Tabletop exercises (coordination between different roles) • Our current focus: meet our client’s needs and improve learning • Emphasis on incident controller training as there is demand • Emphasis on trainee assessment

9. Incident Controller – Context and Learning Needs • Learner Definition: • Local knowledge (site, process, chemicals, equipment) • At-the-scene coordination between fire fighters and control room operators • Minimal computer skills • Learning context: • Mostly classroom-based • Occasionally distributed or just-in-time • Learning Needs-Learning objectives • Familiarisation with risks (mainly the short term risks) • Immediate Accident Evaluation decisions (procedure selection/ emergency declaration/ notification) • Operational response decisions (roll call, isolation etc) • Visualisation of consequence effects

10. Incident Controller Learning modes • Multi-media tutorial • Introduction to chemical risks and consequences • Simple simulations for illustration • Case studies and lessons • Emergency organisation, priorities, basic rules • Assessment: • Simple assessment, can be fully automated • can be formative (during the course) or summative (at the end) • Simulated emergency scenario - single user • Scenario develops in simulated time with visual and sound effects • Trainee must take decisions within limited time (under pressure) • Minimise breaks/ interruptions or guidance • Full action logging-debriefing at the end with facilitator/ team • Assessment: partly automated, partly with facilitator

11. Main Controller Training Case • Definition • Good understanding of process and chemicals • Deals with consequences (medium term effects) • Good computer skills • Learning Needs • Detailed simulation/evaluation of medium and short term effects, including offsite risk • Tactical decision making (evacuation, escape, advice to the public • Co-ordination/ communication exercises • Learning modes-similar • More emphasis on simulated scenarios

12. Accident Visualisation-Simulation • Accident simulation-Visualisation is useful at all levels • Fire radiation • Toxic gas dispersion • Explosion • DNV models are generally realistic and fast • They can be run live • Some will be available as a service (CGI scripts)

13. DNV Demo • Incident Controller simple scenario with a toxic gas leak • Chain of questions, generally with only one answer • Decision under time pressure • Detailed record of trainee’s actions • Assessment summary at the end