Nina lundberg Associate Professor, Stockholm County Council

1. MY CARE PATHWAYS A VINNOVA PROJECT Nina lundbergAssociate Professor, Stockholm County Council

2. DEMANDS FOR INHABITANT SERVICES Dissemination of information

3. Demand for new eHealth services • Overview of health care contacts and content • New types of communicating with the health care • Reporting eg. health status before appointments • Asking questions prior to an appointment • Ability to follow certain health care processes, eg. the referral time, the continuum of care • Active participation in own health and care

4. VISION AND OBJECTIVES Vision and objectives of the project

5. Create increased patient commitment • New information and communication channels • Individualized patient information • Inviting new players in the market • Encouraging co-production • Encourage new services, notably health status and nutrition • Increase the patient’s empowerment • Improved transparency in health care processes • Let patients administer, own and manage their own processes • Increase the safety of health care • Reduces the risk of mistakes

6. Focus on four health care processes, relating to: • Stroke – Stockholm County Council • Lung cancer – Stockholm County Council • Hip surgery – Skåne Regional Council • Heart disease – Region Västra Götaland • Develop methods and guidelines • Describe the development of other health care processes and ancillary services • Co-production with trade associations representing health care, industry and the patients. Make it possible to solve problems together • Stimulation for the development of new products • Enablement of a new service sector, both inside and outside the county council

7. How is the project run? ORGANIZATION AND ROLES

9. Steering Committee Project Executive Project Manager MVK Project Manager Health care process case Project Manager Service and integration development Project Manager Research, Methods and guidelines Subproject Manager Integration MVK 2.0 /my health care services Subproject Manager Health care process Stroke Subproject Manager Technology and integrations Subproject Manager Socio-technical guidelines Subproject Manager Pliability MVK’s rules and guidelines Subproject Manager Health care process Lung cancer Subproject Manager Business models Subproject Manager Service design and usability Subproject Manager Legal guidelines Subproject Manager Connectivity with MVK:s security services Subproject Manager Health care process Hip surgery Subproject Manager Basic data and terminology Subproject Manager MVK’s marketing Subproject Manager Health care process Heart disease Subproject Manager Guidelines for usability Reference groups, patient organizations and experts

10. PROJECT DELIVERABLES Casper WinsnesHeadofconcepts, chorus ab

11. Project deliverables RESULTS

12. Service contracts • Integration module • Normalization module • App authorization MVK • Process tracker for My Care pathways • My Care pathways • SDK-site • Calendar central New development My Care Pathways • Internet time journal • MVK 2.0 • National service platform • Process tracker for electronicreferrals • EMR integration • Engagement index Existing / Other projects

13. My electronic referrals

25. sdk.minavardkontakter.se

26. New service development of external parties THE INDUSTRY’S INTERESTS

27. Web developers and the health care industry will be provided with sdk.minavardkontakter.se – a site for open innovation for third parties • Methods and guidelines • For development of new health care process services • For development of ancillary services that can be linked to one or several existing health care processes • The project will provide inspiration for further development of “My Care Pathways” • Mainly through the development of ancillary services