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Amazon reimbursement process can get a bit tricky, which is why it is evident to understand the categories your products fall into it.
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Amazon FBA Reimbursements Fall into 7 Major Categories - Understanding Them Better Amazon reimbursement process can get a bit tricky, which is why it is evident to understand the categories your products fall into it. Inbound shipments facing issues You have sent the inverter to the warehouse, and as usual, you expect it to be processed and received without any issues or problems, but here are few problems that can occur The units go missing • The inbound carrier got lost or damaged • The stock gets deducted once the shipment is closed. • The inventory got lost or is missing Inventory can easily get lost in the warehouse, and it can get placed in another seller’s inventory by accidents. It can get moved somehow, and thus you would need your amazon reimbursement. The inventory got damaged Your FBA inventory can easily be damaged by amazon employees, especially when they are fulfilling the orders, and it can also get damaged by the carriers who are delivering. Then it is sent back to the Amazon warehouse. Now that Amazon has a huge volume of products, when the amazon employees are fulfilling the orders, they move fast, which leads to accidents. Though there is a damaged inventory report inside the seller central, amazon can't catch every instance of this occurring and miss this. In case customers can end up receiving slightly damaged products. Return issues by customer Off all the Amazon FBA reimbursements categories, the customer's return issue is the most common reason for Amazon reimbursement. And a lot of return issues fall in this category. Sadly, these problems are inevitable. So, The FBA refund fees could be because of Uncredited restocking fee • The customer refunded too much • Return product not received for a refund • Return product not received for replacement • Return product received unsellable • Return product not added to your inventory •
Destruction of inventory Amazon can easily destroy the inventory without giving notice or asking for permission; this probably happens because the customer returned the product, and products are no longer sellable. The amazon has to do amazon reimbursement fees whenever this happens. FBA Fee Errors There are various types of FBA refunds fees, like commission fees, storage fees, shipping fees, long term storage fees, etc. All the FBA fee depends upon the category you are selling your products in, the amount of time the product has been stored at Amazon, and the size and the weight of the item. At times amazon overcharges the seller with the wrong feed. They can also double charge the fees for a product. Overcharges like these can add up to a large sum of Amazon reimburse if the products have been there for like months. Quality errors of the order Amazon, at times, faces issues while processing the order. They can send three items instead of two, and a lot of people don't send the products and enjoy the luck, and at times amazon doesn't even discover the error they have made. So, in the end, you, as a seller, will have to work on discrepancies in the inventory and then request for Amazon FBA Reimbursements. Lastly, it is very important for protecting your amazon FBA account and take care of your hard- earned profits. Amazon, at times, reimburses the FBA returns, but at times they won't be able to catch their own mistakes. This is why it is very important to keep track of your orders, do the manual account auditing on your own, and ask for an Amazon FBA Reimbursements whenever you find that amazon has to refund the money.