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These Things Happen: How Harm Occurs in Hospitals and What We Can Do About It

These Things Happen: How Harm Occurs in Hospitals and What We Can Do About It. Paul F. Levy Former President and CEO Beth Israel Deaconess Medical Center Children’s Mercy Hospital Grand Rounds Kansas City – January 24, 2013. The paradox. Mrs. Marcus had the answer.

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These Things Happen: How Harm Occurs in Hospitals and What We Can Do About It

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  1. These Things Happen:How Harm Occurs in Hospitals and What We Can Do About It Paul F. Levy Former President and CEO Beth Israel Deaconess Medical Center Children’s Mercy Hospital Grand Rounds Kansas City – January 24, 2013

  2. The paradox

  3. Mrs. Marcus had the answer Cite: Ethel Merman responding to Milton Berle in It’s a Mad, Mad, Mad, Mad World.

  4. Lessons from girls soccer

  5. “You haven’t taught until they have learned” Swen Nater, via John Wooden

  6. I just hadn’t reached a conclusion!

  7. Board’s on Board

  8. Transparency of harm by category

  9. “I am a great defender”

  10. You can’t hide, and you don’t want to

  11. The payoff

  12. Saving Lives in the ICUs

  13. National Recognition

  14. Let superstars shine, and create them!

  15. Secret weapon 1: Front-Line Staff

  16. Secret weapon 2: Patients and Families

  17. Saving/Making $ in the ICUs

  18. The virtuous cycle

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