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Block Community Portals. Networking rural communities in the North East. National Informatics Centre DIT, MC&IT, GOI. Background. eNRICH a community software solution framework (CSSF) Joint effort of NIC & UNESCO, New Delhi.
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Block Community Portals Networking rural communities in the North East National Informatics Centre DIT, MC&IT, GOI
Background • eNRICH • a community software solution framework (CSSF) • Joint effort of NIC & UNESCO, New Delhi. • Installed in ictPR project sites of UNESCO (4 in India and 3, one each in Bhutan, Bangladesh and Sri Lanka) • http://enrich.nic.in National Informatics Centre
Background • The CSSF enhanced to facilitate • Inter-community interaction • Multiple & Multi-level Management • The enhanced CSSF used to dynamically generate the block community portals of the N-E states of India. National Informatics Centre
Community Information Centre Project in NE states (8) • Sponsored by DIT, MC&IT, GOI • Implemented by NIC • 1 server, 5 clients, 1 VSAT • Two CIC operators manage the centre • Services include Information dissemination, e-learning, telemedicine, training etc. • Block community portals required to enable • rural communities access information/ services , • networking among communities thereby strengthening & empowering them National Informatics Centre
Block Community Portals for NE states under CIC Project • Block community portals for 487 blocks of N-E states of India • The portals enable sharing of content and promote inter- & intra- block interaction • Multiple managers help in managing the content & communication facilities of the portal National Informatics Centre
Your Block Community Portal Local Knowledge State Government Messages District Government Information/messages Global Knowledge Messages Our Block Community Portal Messages Information/messages Information/messages Messages Messages Community Manager Subject/Domain Expert National Informatics Centre
Focus on local People Practices Values Information & Communication needs Guiding Theme for Community Portals National Informatics Centre
Provide a window to Global Information & knowledge Market Avenues Communication & Interaction with peer communities Learning Scope Guiding Theme for Community Portals National Informatics Centre
With Information Assurance For public use For private use Under moderation Through mediation Guiding Theme for Community Portals National Informatics Centre
Local Need Assessment • How it was carried out? • Analysis of existing ICT systems (community related and e-governance )across the South-Asian region • A SWOT Analysis of the region • Output • Generic Information Categorization Plan • A bank of authentic URLs relevant to each category/sub-category of the categorization plan National Informatics Centre
Snapshot of Categorization Plan National Informatics Centre
Local Need Assessment • Carry out need assessment in the beginning with the categorization plan as a starting point • Specialize categorization as per local specificities • Carry out need assessment on a continuous basis National Informatics Centre
Local Need Assessment • Explicit Request • Community members can send requests to managers on the information they need • Implied Need • Analysis of user navigation pattern • Polling • Poll people’s opinion about the need for particular information/service National Informatics Centre
State Manager Is a representative of the state government Posts state government related information, messages, links, tender notices etc. Posts once & received by all blocks of the state Government Services Provision National Informatics Centre
District Manager Is a representative of the district administration Posts district administration related information, messages, links, tender notices etc. Posts once & received by all blocks of the district Government Services Provision National Informatics Centre
Block Community Manager (CICO) Interacts with the BDO Posts block government related information, messages, links, tender notices etc. Displayed only in that block portal Government Services Provision National Informatics Centre
Communicating with the government A community member can send/receive messages to/from Block manager Who interacts with the BDO District Manager Who is a representative of the District administration State Manager Who is a representative of the state government Local Democratic Participation National Informatics Centre
Through Opinion Polls State Poll Relates to issues of the entire state Posted by State Manager Appears in all block portals of the state Presents a consolidated opinion of all blocks of the state Local Democratic Participation National Informatics Centre
Through Opinion Polls District Poll Relates to issues of the entire district Posted by District Manager Appears in all block portals of the district Presents a consolidated opinion of all blocks of the district Local Democratic Participation National Informatics Centre
Through Opinion Polls Block Poll Relates to issues of the block Posted by Block Manager Appears in all block portals of the district Presents a consolidated opinion of the members of the block Local Democratic Participation National Informatics Centre
Making ICTs relevant for local communities • Single, one-stop, simple & consistent user interface for the community’s all information & communication needs • Supports local language • Supports multiple-media (text, audio) etc. • Can work with or without Internet connectivity • Links to local/internet files/urls • Works on desktop as well as server-based environment • Requires no technical expertise to manage the portal National Informatics Centre
Nurturing Local Content • Local knowledge that has originated locally (indigenous) and influenced by local culture, need & environment • Global knowledge that needs to be adapted to local needs, capabilities & environment National Informatics Centre
Local Knowledge Local Database People can upload content on such information as local medicine, medicinal herbs etc. (as text, audio or video files) Moderation by domain specialists Nurturing Local Content National Informatics Centre
Global Knowledge Information Resources Domain Managers/ specialists can provide content based on perceived/ implied/ explicitly-stated needs of the community Domain managers for the Entire state Entire District Block Nurturing Local Content National Informatics Centre
Promoting Intra-community Interaction • Exchanging messages thru Bulletin Board • Directly sending messages to other user(s) of the block National Informatics Centre
Networking Rural Communities(Inter-Community Interaction) • Exchanging Messages thru Bulletin Board • Sharing Content thru Local Database • Directly sending messages to user(s) of different blocks of the same state National Informatics Centre
Two Facets of Block Community Portals Consists of two main components: • Community Portal– the interface that will be used by the community members • Desk Manager– a site administration and analysis tool for Managers and researchers National Informatics Centre
The Desk Manager • The portal management site used by • CICOs, • District Managers, • State Managers & • Domain Managers to collaboratively manage the information content in & communication through the portals. National Informatics Centre
Thank You National Informatics Centre Department of Information Technology Ministry of Communications & Information Technology Government of India National Informatics Centre