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Community Portals. The Role of Libraries. OLA SuperConference 2004. Smart Communities & Portals. A Smart Community can generically be defined as …
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Community Portals The Role of Libraries OLA SuperConference 2004
Smart Communities & Portals A Smart Community can generically be defined as … a community with a vision of the future that involves the use of information and communication technologies in new and innovative ways to empower its residents, institutions and regions as a whole. http://www.smartcommunities.ca/index_e.asp July 11, 2003 A Portal … the “Public Face” of a Smart Community
The Library Mission … • Access to Information • Free & Uncensored • Support learning • Customer Service • Personal • Community Memory • Traditional & Digital • Community Meeting Place • Public & Professional
Access to Information One Place to Look Customer Service eService Community Memory Who does what Community Meeting Place Collection development; Catalogue Public trust; Reference services Local history; Local directories Programs for all ages; interest groups What Portals Promise What Libraries Can Support…
Case Studies • Connecting Windsor-Essex™ • Portal Team Leader – Jean Foster Windsor Public Library • ConnectHamilton • Portal Team Leader – Paul Takala Hamilton Public Library
Project Components: • Infrastructure – fibre in Essex county; library connections City of Windsor, County of Essex, WEDnet™ • Community Portal Windsor Public Library, Information Windsor • GeoSmart – GIS Enabled applications City of Windsor, County of Essex
Implementation Challenges Implementation Challenges • There were many… • Utilities restructuring affected infrastructure plan • Defining governance for action • Project guidelines still evolving • Separation of GeoSmart (MNR) and Connect Ontario (MEOI) components • Contract negotiation delays • Many partners … diverse technology experience • Evolving portal technology…change in selected model • Community Information Database technology
Working Together • What made it work… • Partners leveraging other project funding – e.g. United Way - Trillium grant and Volunteer Action Online; Windsor Public Library – Ministry of Culture, Virtual Museum of Canada; Industry Canada Knowledge Based Economy • Flexibility in deployment of resources e.g. purchase of CIOC software • Dedicated project staffing e.g. Project Officer, Communications Consultant • Vendor partner contributions
Community Engagement • Leveraging Community Interest • Meet with key people • Invite community participation at strategic intervals • Talk it up to community groups e.g. service clubs, community information centres • Create interest in the Portal through the partner organizations
Partner Work • Behind the Scenes • Policies • Governance • Working Group • Sub committees: – Content, Marketing, Technical, Policy • Collaboration spaces – use our tool • Partner commitment – financial, in-kind • Security
Contact Us • Paul Takala • Virtual Librarian • Hamilton Public Library • Phone: (905) 546-3001 • E-mail: ptakala@hpl.ca • Jean Foster • Manager Service Planning • Windsor Public Library • Phone: 255-6770 X 4418 • E-mail: jfoster@city.windsor.on.ca