Managing Human Resources

1. Managing Human Resources Excellence in Business, Revised Edition

2. Human Resource Management • Planning for staffing needs • Recruiting and hiring • Training and development • Appraising performance • Managing compensation and benefits • Overseeing employment status Excellence in Business, Revised Edition

3. Planning for Staffing Needs • Estimate demand for employees • Estimate supply of employees • Perform job analysis • Write job descriptions • Write job specifications Excellence in Business, Revised Edition

4. Forecasting Supply and Demand • Part-time employees • Temporary workers • Outsourcing Excellence in Business, Revised Edition

5. Evaluating Job Requirements • Job analysis • Job description • Job specification Excellence in Business, Revised Edition

6. Recruiting Employees • Internal searches • Newspaper ads • Internet ads • Employment agencies • Union halls • Colleges • Trade shows • Headhunters • Referrals Excellence in Business, Revised Edition

7. How Employers and Job-Seekers Approach Recruiting • Look inside the company • Networking and personal references • Employment agency or search firm • Unsolicited résumé • Newspaper or Internet want ads Excellence in Business, Revised Edition

8. The Hiring Process • Select qualified candidates • Screen candidates • Interview candidates • Evaluate candidates • Check references • Select the best candidate Excellence in Business, Revised Edition

9. Background Checks • Employment verification • Criminal records check • Drug screening • Reference checks • Education verification • Motor vehicle records Excellence in Business, Revised Edition

10. Hiring and the Law • Equal Employment Opportunity Commission • Negligent Hiring • Immigration Reform and Control Act Excellence in Business, Revised Edition

11. Preemployment Testing • Job-skills tests • Psychological tests • Drug tests Excellence in Business, Revised Edition

12. Training and Development • Orientation • Training • Retraining Excellence in Business, Revised Edition

13. Appraising Performance • Written evaluations • 360-degree review Excellence in Business, Revised Edition

14. Administering Compensation • Wages and salaries • Incentive programs Excellence in Business, Revised Edition

15. Incentive Programs • Bonuses • Commissions • Profit sharing • Gain sharing • Pay for performance • Knowledge-based pay • Broadbanding Excellence in Business, Revised Edition

16. Employee Benefits and Services • Insurance • Retirement benefits • Employee stock-ownership plans • Stock options • Family benefits • Other benefits Excellence in Business, Revised Edition

17. Overseeing Changes in Employment Status • Promotion • Reassignment • Termination • Retirement Excellence in Business, Revised Edition