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Implementing the Dignity Challenge

Implementing the Dignity Challenge. Eileen Sills CBE Chief Nurse/Director of Clinical Services Guy’s & St Thomas’ NHS Foundation Trust. Where to Begin. Support from the Board and Executive Team Over coming the cynicism Drip feeding information to senior staff from:

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Implementing the Dignity Challenge

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  1. Implementing the Dignity Challenge Eileen Sills CBE Chief Nurse/Director of Clinical Services Guy’s & St Thomas’ NHS Foundation Trust

  2. Where to Begin • Support from the Board and Executive Team • Over coming the cynicism • Drip feeding information to senior staff from: • Patient feedback survey’s • Complaints • Patient choice • Not seeing Dignity as a separate project, but intertwined in everything we do • Executive leadership • Don’t be overwhelmed

  3. What did we do at GSTT • Staff briefings, without setting expectations • We used our ‘Fridays’ with a difference’ initiative to raise awareness • We asked for volunteers from across the trust to participate in 10 working groups to look at each challenge • We randomly selected staff into each group, identified a lead and gave then freedom to go away look at the challenge and do a stock take of what was happening within each challenge • Each group is feeding back their findings over the next 3 months • Themes will then be identified and work will begin

  4. All members of the group signed up as dignity champions • Trust wide communication • This has become a Trust priority with Board commitment

  5. Key Messages • Don’t make it difficult, start small, recognise what is already happening and build on it • It’s often the small things that make the biggest difference to our patients • Put dignity at the heart of everything you do, its not a separate initiative • You need executive leadership or sponsors to make this happen

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